General Manager – Mobile Financial Services Employment Opportunity – MTN-Uganda
Job Title: General Manager – Sales and Distribution
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Chief Executive Officer
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The General Manager – Sales and Distribution will manage the execution and implementation of the Sales& Distribution strategy within the company. To oversee the direction and control of all Sales and Distribution in the company, ensuring they are streamlined for maximum efficiency and effectiveness. The Function Head is the owner of the “Customer Life Cycle.”
Key Duties and Responsibilities:
- Participates with top management to establish Corporate strategic plans and Go To Market (GTM) objectives.
- Make recommendations and decisions in liaison with the CEO, CFO and CTO on all commercial matters and ensures the effective achievement of the agreed objectives.
- Responsible for initiating, planning developing, coordinating and executing all the Sales and Distribution operations policies and programs.
- Responsible for establishing, coordinating and growing the business sales channel to ensure the achievement of the commercial objectives.
- Evaluates sales performance, formulates and reviews commercial medium and long range plans, goals and objectives for specific products and services.
- Responsible for the strategic direction and coordination of a field sales force and achievement of direct and indirect sales targets with regard to market needs and actions of the competition.
- Directs and controls the Commercial (Retail & Distribution) function with overall responsibility for planning, budgeting, implementing and maintaining costs, for the commercial (Retail & Distribution) departments.
- Regularly interact with executives, major customer’s and dealers to implement product and service positioning strategies.
- Oversee the development of the Commercial business plans and product/service positioning in the marketplace.
- Conduct competitive analysis and market research (direct and monitor the competitive analysis and market research and address/recommend actions on the identified customer needs), evaluate sales performances, formulate and review corporate commercial medium and long range plans, goals and objectives for specific products and services. Monitors competitive activity and identifies customer needs.
- Provide persuasive presentations to customers to implement product and service positioning strategies.
- Liaises with the MTN dealers to maintain to implement the Strategic roadmap and drive business targets.
- Define and implement strategies for penetrating the market place.
- Manage Products Stock Planning, forecasting and analysis For the distribution warehouses and all Regional distribution warehouses.
- Develop and implement Systems, policies and Procedures For smooth operations in distribution warehouses.
- Receive and assess dealer’s credit applications and make appropriate recommendations to the Company Credit committee for dealer credit.
- Oversee the management of agreed dealer credit lines and debt management as per the Company’s guidelines.
- Manage the process of verifying Product costing and computations to avoid Cost of Sales errors.
- Oversee the management of all dealer stock orders including stock movement, mode of payment, timelines of delivery of dealer stock, level of service extended to the dealers as well as availability of Stock when required by the dealers to prevent stock outs.
- Produce accurate monthly and Quarterly Sales Performance reports, Stock reconciliation Reports to the CEO.
Qualifications, Skills and Experience:
- The ideal candidate for the MTN Uganda General Manager – Sales and Distribution job placement should hold a Bachelor’s degree in Marketing or Business Administration, Commerce or equivalent.
- Master’s degree (MBA) will be an added advantage
- Proficient with MS Office application especially Excel and Power Point
- At least seven to ten years of sales or commercial and management experience in a Telecoms industry or a Service oriented Organization.
- Previous Sales, Marketing, Distribution and Customer Service Experience.
- Strong Telecommunications and business management experience.
- Good understanding of emerging markets is advantageous.
- Experience in People management is required.
NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.
How to Apply:
All suitably qualified and interested candidates should email their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview), recent pay-slip and copy of driving permit to ugrecruitment.UG@mtn.com. Please use this format in the Subject Line i.e. Key Account Manager -Surname First Name-current Dept.
Deadline: 2nd April 2019
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