Growth Associate Job Opportunities – SPOUTS
Organisation: SPOUTS
Duty Station: SPOUTS Head Office, Uganda
Reports to: SPOUTS Sales & Marketing Director
Special conditions: Some travel will be required between the SPOUTS head office, the factory at Nakawuka, other parts of Uganda and sometimes within East Africa in response to the demands of the business development program.
About US:
SPOUTS is a social venture that locally manufactures and distributes effective ceramic water filters to improve the access to clean drinking water sustainably in Uganda. In addition, we locally manufacture free hand-washing stations to improve access to hygiene. Our mission is to provide clean drinking water and hygiene services to all East Africans.
Job Summary: The Growth Associate is responsible for developing and implementing growth strategies for the achievement of sales, revenue and expansion goals. Should possess the right blend of analytical talent and business know-how, should be a team player who not only understand how to identify a new market opportunity, but also know what it takes to lead a team forward and realize that opportunity. We’re especially looking for someone with great communication skills, as you’ll be expected to interact with shareholders, executives and clients on a daily basis.
This work will be a critical factor for the smooth operation of the Sales & Marketing department and the attainment of its goals, as well as for the long-term growth of the company. The jobholder is responsible for taking on a variety of tasks that allow for the successful completion of planned business development programs
Key Duties and Responsibilities:
- Develop business and marketing plans in coordination with Supervisor and Marketing team to achieve revenue goals.
- Analyse the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.
- Research the market to identify new business opportunities.
- Explain prospective clients about the advantages of the products offered and follow up with them in order to close the business deals.
- Respond to client queries regarding the products in a timely fashion.
- Develop business proposals for new and existing customers.
- Develop creative strategies to retain the clients including interviewing them to take their feedback and incorporate it into the growth plan.
- Develop in-depth knowledge about business development practices, marketing activities, prospective clients and industry trends.
- Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
- Develop strong customer relationships in order to generate high volume of prospective clients.
- Manage customer calls and appointments effectively for new opportunities.
- Participate in industry forums, client discussions, and conferences as a representative of the organization.
- Determine cross-selling opportunities among different offices, departments or teams.
- Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
- Assist supervisor with calendar, schedule and meeting management, note taking as well as other administrative duties as assigned by supervisor.
- Other Responsibilities as assigned by supervisor.
- Demonstrate corporate responsibility.
- Always act in a manner consistent with SPOUTS’ values.
- Comply with the SPOUTS’ standards of conduct and all applicable policies and legislation.
- Represent SPOUTS in public and official forums, functions and joint ventures as required.
Qualifications, Skills and Experience:
- Proven experience in a business development capacity
- A qualification relevant to the work of a Growth Associate with experience of at least 3 years will be highly regarded.
- Language requirements: High level of competence in spoken and written English language skills. Other local language skills are a plus.
Capabilities
- Excellent leadership skills.
- Personal qualities of integrity, credibility, and dedication to the mission of SPOUTS.
- Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
- Personal commitment to excellent customer service.
- A successful track record in setting priorities, managing work demands and evaluating progress while remaining responsive to changing priorities.
- Works autonomously, delegating appropriately to manage workload.
- Uses initiative to develop new approaches and to encourage high performance outcomes.
- Works well in a multi-functional and multi-cultural team.
- Excellent knowledge of MS Office, CRM tools and other business analysis programs
- Good understanding of office management and business principles.
- Competent understanding and knowledge in business strategy development and execution.
- Demonstrable ability to multi-task and adhere to deadlines.
- Well-organized with a customer-oriented approach.
- Good knowledge of market research techniques and databases
How to Apply:
All candidates should send their application letters, CVs and relevant academic documents should be sent to recruitment@spouts.org
Remember to attach your salary expectations.
Deadline; Friday, 10th September 2021