Head of Affluent Banking Job Placement – Barclays Bank UK
Job Title: Head of Affluent Banking
Organisation: Barclays Bank UK
Duty Station: Kampala, Uganda
Reports to: Retail and Business Banking Director
About Barclays UK:
Barclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.
Job Summary: The Head of Affluent Banking will have the main responsibility for implementation of the agreed Premier strategy in Uganda, driving and delivering exceptional business performance through powerful leadership of the Premier Banking Team.
Key Duties and Responsibilities:
Strategy and Business Planning
Providing Powerful Leadership: 40%
- Build, develop and motivate high performing teams committed to achieving success through each other
- Ensure that your Managers are developed to achieve their maximum potential whilst also coaching them to build their awareness of the strengths/development needs of their people
- Effective resource management/planning that reflect current and future business requirements – ensuring the correct balance of numbers, skills and experience of your people
- For all direct reports, agreeing challenging performance objectives and measures providing regular feedback and honest assessment on achievements
- In the way you lead on a daily basis, be a role model for your people – doing things wholeheartedly, communicating with passion and enthusiasm, embracing change as a way of working
- Creating an empowering environment for your people encouraging individual ownership, initiative and challenge of the status quo
- Pursue your own development to increase personal effectiveness acknowledging strengths and areas for development
Driving Business Direction 40%
- Work with the Retail Director to agree the proposition strategy for Premier
- Own and bring this strategy to life for stakeholders, clients and colleagues to provide clear direction on the proposition objectives. Translate and prioritize the objectives into business performance measures at cluster level
- Accountable for overall achievement of Retail Performance Objectives for nominated areas:
o Employee satisfaction
o Customer experience
o Sales growth and income contribution
o Cost performance
o Operational Risk and Rigour management
- Understand and articulate aggregated cluster requirements and feed this back to the -proposition Director to shape the client offering
- Collaborate cross – functionally to provide high standards of service delivery
Team work 20%
- Work closely with the Retail Director, to deliver exceptional business performance
- Ensure RDs are aware and supportive of proposition plans and own the agreed strategy when challenged
- Work together with other RD and the Pan-African Support team, to deliver exceptional performance across Barclays Africa
- Recruitment and training of a skilled Premier relationship and client support team
- Aggressively recruit potential Premier clients to the proposition to hit income targets
- Manage awareness of refreshed Premier offering amongst target client market and internal stakeholders
- Dramatically improve client perception of the Premier service
Qualifications, Skills and Experience:
- The ideal candidate for the Barclays Bank Head of Affluent Banking job should have a finance degree
- Three years of experience as an account manager in a large financial institution
- Possess in – depth understanding of the full range of Premier product set, and an overview of Corporate.
- An understanding of technical support systems
- Detailed understanding of Premier Strategy, operating structure and interface with other functions
- Good understanding of Barclays Africa Group structure and interfaces with other functions
- Maintain an up to date knowledge of competitor and market activity in local cluster.
- Proven networking and social skills
- Coaching and training skills
- Business Management/Financial Management
- Proven sales ability
- Strong negotiation and influencing skills
- Excellent communication skills – written, oral and presentation
- Time management skills
- Strong planning & organization skills
- Good PC skills
- Good numeric & analytical skills
- Proven team working skills
- Fraud prevention skills
- Excellent listening skills
How to Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
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