Manager, Relationship, Chinese Sector Jobs – Stanbic Bank
Job Opportunity: Manager, Relationship, Chinese Sector at Stanbic Bank
Organization: Stanbic Bank
Duty Station: Kampala, Uganda
About Stanbic Bank:
Stanbic Bank Uganda Limited, part of the Standard Bank Group, is a leading banking group focused on emerging markets globally and the largest in Africa. In Uganda, Stanbic Bank is the largest by assets and market capitalization, offering a full range of banking services through Personal and Business Banking, and Corporate and Investment Banking units.
Job Summary:
The Manager, Relationship, Chinese Sector will be responsible for managing a portfolio of Chinese Business client accounts. This includes providing banking advice, relationship support, ensuring excellent service, integrating all Standard Bank products and services, meeting client needs, achieving revenue targets, retaining existing business, and acquiring new business.
Key Responsibilities:
- Managing an assigned portfolio of Chinese Business client accounts.
- Providing banking advice and relationship support to ensure excellent service.
- Integrating Standard Bank’s products and services to meet client needs.
- Achieving defined revenue targets through retention of existing business and acquisition of new business.
- Maximizing the bank’s profitability by managing client accounts effectively.
Qualifications, Skills, and Experience:
- First Degree in a Business-Related Course.
- 2-5 years of experience in customer service and Relationship Management.
- Excellent communication skills, with proficiency in Mandarin (speaking, reading, and writing).
- Experience in dealing with Chinese customers and businesses.
- Client-facing banking experience with the ability to relate to customers at all levels.
- Significant product knowledge, including specialized products and financial structures.
- Experience in preparing and motivating Credit applications, with an understanding of operational, administrative, risk, and compliance standards.
- High standards of service and problem resolution.
Competencies:
- Exploring possibilities and adopting practical approaches.
- Examining information and documenting facts.
- Articulating information and interacting with people effectively.
- Teamwork and understanding people’s needs.
- Valuing individuals and following procedures.
- Seizing opportunities and pursuing goals.
- Client retention and customer experience focus.
- Client servicing and product knowledge in consumer banking.
How to Apply:
Interested candidates are encouraged to apply online using the provided link.
Application Link:
This role is an excellent opportunity for individuals with a strong background in customer service, relationship management, and a good understanding of the banking sector, particularly in working with the Chinese business sector. The role offers a chance to contribute significantly to the bank’s profitability and client relationship management strategies.