Marketing Accounts Executive Job Opportunities – Duma Works
Job Title: Marketing Accounts Executive
Organisation: Duma Works
Duty Station: Kampala, Uganda
Reports to: Senior Marketing Account/Planning Manager
About US:
Duma Works is changing the way people think about hiring. They are efficiently connecting employers and potential hires through our mobile platform, we make finding that perfect person a fun experience, allowing businesses to grow and job seekers to access new opportunities. Duma Works is a recruiting platform that fuses traditional human-centered recruiting and an interactive digital process to simplify how growing businesses hire top talent on the African continent. Since 2012, hundreds of employers all over East Africa have used DUMA Works to save time and money when identifying qualified job candidates. They are recruiting for a valuable client, a leading marketing and business solutions provider.
Job Summary: The Marketing Account Executive, you act as a key link between the company, its Stakeholders especially Clients and Contractors. You are mandated to understand the Client’s organizational goals, and then organise the company’s Planning, Creative and Administrative staff to drive them towards developing effective Strategies and Creative material in order to ensure customer satisfaction and growth. Client acquisition is also a key responsibility for this role. Effective and articulate communication between all parties is therefore a foundational responsibility for this role. The post operates in a team environment and will be expected to work in a collaborative way with Staff, Associates and Volunteer colleagues. From time to time the post requires an element of working unsocial hours including weekend work and travel.
Key Duties and Responsibilities:
- Client Relationship Management
- Understand the Clients’ business goals
- Co-ordinate with the company’s Business and Marketing Planning team to develop individual strategies for the Organization’s Clients
- Initiate, coordinate, and oversee all the Firm’s activities on behalf of the client
- Manage day-to-day Client-Consultant communication
- Report progress, delays and make sure the Client is always in the know
- Maintain meticulous documentation of all activities on the client’s behalf
- Work with the internal team to exceed the client’s expectations and build Client loyalty
- New Business Development
- Identify and cultivate for new business opportunities
- Propose, upsell to the Client the company’s other offers
- Continuously offer unsolicited ideas to increase the effectiveness of the Client’s company and marketing activities
- Provide periodic reports (frequency to be agreed with line manager) on status and development of Client relationship, and plans to increase wallet share of the relationship
- Closely control the client’s budget and timeline—to maximize ROI for both the Client and the Firm Strategic Planning Support
- Provide support to the Planning Specialists in the process of developing Strategic plans for the Clientele.
- Co-ordinate all Planning Specialists (internal and external) to ensure their active involvement in the planning process
- Participate in all Planning events.
- Project Management
Provide leadership in the management of all Client Projects as follows:
- Planning and defining Project scope
- Activity Planning and Sequencing
- Resource Planning
- Developing Schedules
- Time Estimating
- Cost Estimating
- Budget Development
- Documentation Management
Other
- Undertake other duties and projects from time to time as requested by manager
Qualifications, Skills and Experience:
- The applicant must hold a degree in any discipline although preference will be made for Marketing, Communication, Social or Behavioural Science or Business Management disciplines.
- Basic appreciation of Marketing and/or Communication principles
- Three years’ experience in a similar role is desirable
- Report writing skills a must
- Project Management skills are a must
- Good spoken and written communication skills
- Strong presentation and negotiation skills
- Proven or quickly demonstrable analytical skills
- Good organisational and time management skills
- Highly developed interpersonal and communication skills including influencing, negotiation and coaching
- Leadership skills
- Ability to work with Budgets
- Planning capacity.
- Person Specifications
- Confidence, tact and a persuasive manner
- Professional manner
- Accurate, punctual and quality driven, with strong ability to give attention to detail.
- Willingness to occasionally work long hours, sometimes under pressure
- Ability to intervene with crisis management or troubleshooting as necessary.
- Ability to work autonomously, effectively managing own workload with minimal guidance
- Commitment to a process of continuous improvement
Behavioural Skills
- Assessment, Monitoring and Evaluation
- Ensure Periodic Performance Review meetings (as agreed with Manager and Human Resource Policy) and reports to Management
- Knowledge, Development and Management
- Stay abreast of all developments in the Client’s industry
- Understand the Firm’s business
- Ensure learning from best practice internally and externally
- Active participation in the company’s team meetings
- Active participation in any of the company’s sponsored Trainings
- Develop Toolkits to capture learnings from each project and training experience and disseminate to Team during pre-arranged staff meetings
- Learn from the company’s Consulting Associates during Client Consultation projects
- Network and connect — to serve your community, grow your influence and add value everywhere you go
General
- Adhere to best practice and to agreed systems and procedures across all areas of work.
- Undertake other duties as required commensurate with the level of this post
- Comply with and support the compliance by all staff with all relevant the company’s policies and procedures.
Accountability
- Hold self accountable for making decisions, managing resources efficiently, achieving and role modelling the company’s values.
- Hold the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
Ambition
- Set ambitious and challenging goals for self (and team), takes responsibility for own personal development and encourages others to do the same.
- Future orientated, thinks strategically.
Collaboration
- Build and maintain effective relationships with team, colleagues, Members and external partners and supporters.
- Value diversity, see it as a source of competitive strength.
- Approachable, good listener, easy to talk to.
Creativity
- Develops and encourages new and innovative solutions.
- Willing to take disciplined risks.
Integrity: Honest, encourage openness and transparency.
Judgement and Decision-Making
- The Job holder has a medium level of decision-making authority and is authorised to make decisions/take actions routine operational matters relating to Client Relationship Management.
- Decisions that require consultation with the line Manager and other senior managers include strategic issues, policy/procedural changes, approval of activity/project budgets and plans and financial decisions outside budget
How to Apply:
All suitably qualified and interested candidates should send a cover letter and detailed CVs via E-mail to: apply@jobs.dumaworks.com with the subject line as “3347”, Your Full name & Phone number e.g. 3347 Okedi Jonathan, +2567xxxxxxxx. If you don’t follow these instructions, your application will not go through.
N.B: You will receive a confirmation email and an alert to take a basic screening test over SMS or online. The email with the test may not arrive immediately. Please be patient. The email/SMS test will typically be 5-8 questions to help us understand your background. Regular SMS rates apply to the test. If you have any issues with the process, please reach out to +254702093793.
Deadline: 25th May 2018
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