Medical Services Manager NGO Job Careers – Reach Out Mbuya Parish HIV/AIDS Initiative (ROM)

Medical Services Manager NGO Job Careers – Reach Out Mbuya Parish HIV/AIDS Initiative (ROM)

Job Title:      Medical Services Manager

Organization: Reach Out Mbuya Parish HIV/AIDS Initiative (ROM)

Duty Station:  Kampala, Uganda

About US:

Reach Out Mbuya Parish HIV/AIDS Initiative (ROM), is a community faith-based Non-Governmental Organization (NGO) funded by PEPFAR delivering a unique comprehensive model of care, which relies heavily on community-based approaches that emphasize community ownership. ROM’s holistic model cares for the body, mind, family and community, empowering individuals, households and the community in all aspects of their lives while building strong and resilient communities. Reach Out Mbuya delivers comprehensive health care services through four clinics, multiple mobile outreaches and public-private partnerships within Kampala, Wakiso, Nakaseke and Luweero.

Job Summary:  The Medical Services Manager will plan and supervise the provision of medical services in ROM and ensure compliance to the set procedures, regulations, standards and targets while identifying opportunities to improve efficiency and effectiveness of patient care.

Key Duties and Responsibilities:

  • Supervise and monitor implementation of medical activities at all ROM sites;
  • Ensuring health, safety and security in all medical work places for both ROM staff and patients.
  • Develop and manage departmental work plans and budgets; Compiling periodic reports including quarterly Board meeting department reports.
  • Create processes, systems and procedures that support quality medical service; replicating best practice; Spearheading the development and review of appropriate clinical protocols.
  • Coach, mentor, motivate and assess performance of department staff to support retention of talent; ensuring optimal service delivery, engaged staff and succession planning.
  • Coordinate vertically and laterally within the ROM structure to inform program design, evaluation, development and other strategic inputs; Involving in the fundraising effort of ROM by linking, recommending and identifying relevant opportunities for donors, partnerships, collaborations and professional networks.
  • Keep management and staff in the medical department abreast of national trends and targets in HIV (and other diseases) prevalence and management to ensure ROM remains up to date;
  • Verifying and recommending purchase or supply of drugs, medical supplies and equipment for ROM.
  • Ensure quality integration of Primary Health Care in ROM service delivery and growth;
  • Ensuring various medical care related projects’ deliverables are realized.
  • Monitor the quality of data (completeness and accuracy) collected by the medical department.
  • Promote the Vision, Mission and Values of ROM in all department activities;
  • Any other duties that may be assigned by the immediate supervisor.

Key Result Areas

  • Quality medical care
  • Department budget and work plan developed and tracked
  • Optimal department work flow and productivity
  • Timely, comprehensive and accurate clinical data captured
  • Effective and efficient medical services operations
  • Knowledge transfer

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor of Medicine and Surgery from an accredited University.
  • Masters in Public Health, Business Administration or related management post graduate qualification.
  • Full Registration Certificate from the Uganda Medical and Dental Practioners’ Council plus a current practicing license.
  • At least five (5) years post internship practicing experience of which three (3) should be in Comprehensive HIV/AIDS care and management and at least two (2) with management or supervisory responsibility.
  • Experience working on PEPFAR or other US Government funded projects is an added advantage.
  • Knowledge and experience of research methods – both quantitative and qualitative an advantage.
  • Interpersonal skills
  • Multi-tasking and organized
  • Excellent communication skills and managerial courage
  • Dependable, good professional judgement and strong character

How to Apply:

Send a cover letter and CV/resume with three professional referees as one document to hr@reachoutmbuya.org. Both cover letter/application and CV/Resume must not exceed 6 pages. All relevant academic documents should be sent as a single document in PDF or Microsoft Word format. Include title of job in email subject line.

Deadline: 6th January 2020

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