Officer IT Network Administrator – Uganda Revenue Authority (URA)
Job Title: Officer IT Network Administrator
Organisation: Uganda Revenue Authority (URA)
Duty Station: Kampala, Uganda
Reports to: Supervisor IT Infrastructure SAN, Server Farm and Clouds Services
Job Code: HRM/073/602
About URA:
The Uganda Revenue Authority (URA) was established by the Uganda Revenue Authority Statute of 1991 and set up in September of the same year as a central body for assessment and collection of specified revenue, to administer and enforce the laws relating to such revenue and to provide for related matters. This statute incorporated all the laws that were in force then regarding tax collection. The new organization (URA) amalgamated the three tax administration departments that were responsible for all the taxes collected by the Central Government of Uganda.
Job Summary: The Officer IT Network Administrator will be tasked with the installation and maintenance of the Storage Area Networks and its fabrics, Server Farm, Clouds Infrastructure that Supports URA business Applications as per Service Level Agreement (SLA) and URA business requirements. The incumbent will be tasked with the administration of the Enterprise Server and Storage Farms, unified converged Enterprise Systems to ensure Availability of all URA business Applications.
Key Duties and Responsibilities:
- Tasked with monitoring and maintenance of the Servers and Storage infrastructure as per availability requirements
- installations or in liaison with the provider set up of the Enterprise storage, server Farms and unified converged systems
- Generate reports, with recommendations and submit it to the line supervisor
- Evaluation/Verification/inspection of deliveries as per specification and cause action for provider to make good or rebate or provide services credits as per SLA/contracts.
- Installation, Monitoring and maintenance of the URA domain services to ensure that all business applications are online 24 hours.
- Carry out installation as per plan, maintenance plans and schedules for the Domain server management team and supervise installations
- Trouble shooting requests and research into the new challenges
- Implementation and Maintenance of the technical policies in regards to the URA Domain services
- Generate daily Enterprise domain services reports to the line supervisor
- Administration of load balancer for business servers to ensure high availability of applications.
- Install and maintain the load balancer for all Enterprise Server systems to ensure optimum performance
- Verification/inspection of deliveries as per specification and cause action for the provider to make good or rebate or provide services credits as per SLA/contracts
- Monitor and generate Load Management reports and submit to the Line supervisor
- Install and maintain Virtual Desktop Infrastructure (VDI).
- Installation and maintenance of VDI
- Installation and maintenance of VDI clients and support the IT staff on the ground
- Monitor and generate VDI reports and submit to the Line supervisor.
- Verification/inspection of deliveries as per specification and cause action for the provider to make good or rebate or provide services credits as per SLA/contracts.
- Initiate and implement activities/programs intended to create and improve performance
Qualifications, Skills and Experience:
- The applicants for the Uganda Revenue Authority (URA) Officer IT Network Administrator job opportunities should hold Bachelor’s degrees in either, Computer Science or Information Technology.
- Professional certification such as; Oracle specific to Solaris, Virtualization and SAN Certifications in known technologies such as Dell EMC, NetApp
- At least three years of experience in Unified Converged or hyper Converged Infrastructure, Engineered Systems, consolidation and virtualization, in a medium or large size organization
- Experience in Administration of Oracle Solaris, Enterprise Linux and UNIX Systems
- The incumbent must have good knowledge of ICT Policies
- IT Service Management standards
- Relevant network administration manuals
- Entry level knowledge of high end IT hardware such as interconnect, power supply units and mandatory accessories
- The incumbent should possess an impeccable record of integrity with an ability to contain pressure and deliver under stressful environments
- S/he must have Good interpersonal relationships, a team player and customer service oriented
- S/he must have the ability to work under minimum supervision and willingness to undertake any responsibility and adherence to dead lines
How to Apply:
All suitably qualified and interested candidates who wish to join URA should apply online by visiting the website below. Please go to Careers link, Click Here, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view detailed job description of the roles and responsibilities and other required competencies. All applicants are required to scan and attach copies of the required academic documents only e.g. Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not exceed a limit of 1MB and ONLY Portable Document Format (pdf) are allowed.
Note: The list of shortlisted and successful candidates will be published on the URA website. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority. Any applicants found with forged academic documents will be charged in the courts of law.
Deadline: 5th March 2019 at 11:59pm
: List of Current Job Vacancies / Opportunities in Uganda