Program Manager Job Careers – Educate
Job Title: Program Manager – Bootcamp (OosY)
Organization: Educate!
Duty Station: Uganda
About US:
Educate! prepares youth in Africa with the skills to succeed in today’s economy. We tackle youth unemployment by reforming what schools teach and how they teach it, so that students in Africa have the skills to start businesses, get jobs and drive development in their communities. Our model is delivered through practically-trained teachers and youth mentors. Educate!’s goal is to make this practical, skills-based model part of national education systems.
Job Summary: They shall be responsible for Program Planning and Implementation; through planning and providing leadership on product development (research, prototyping, development, iteration and piloting), experiments, operational processes, implementation and overall management of the Bootcamp program: Team Leadership; by managing the Bootcamp team to achieve program objectives, establish and maintain team culture, oversight of work allocation and monitoring, conducting periodic team check-ins and site visits: Finance and Administration; providing oversight on program finance and administration activities, responsible for monthly reporting and ensuring program costs are within budget as well as coordinating with other departments for smooth program implementation: Product metrics and monitoring tools; through identifying, research on, and support the design and development of evaluation criteria, product metrics and measurement tools and share feedback with the product owner, ensuring documentation and routine knowledge sharing across teams and leadership. The OosY Bootcamp Program’s focus is to serve the lowest income and most vulnerable segment of out-of-school youth by exploring creating an alternative learning experience to academic secondary. You’ll be joining a motivated, passionate, overachieving team that is positioning Educate! to be the leader in skills-based secondary education in Africa and intensively impact millions of youth each year.
Key Duties and Responsibilities:
Program Planning & Implementation (40%):
Planning and development
- Understand program requirements and develop plans to meet milestones
- Use Agile program management and Lean Start-Up best practices and methodologies in product research, development, testing and implementation
- In collaboration with the program design team lead user and industry track market research informed by program hypothesis and assumptions, developing a rapid feedback loop to inform product development through data analysis and insights
- Provide planning support for the Bootcamp pilot within the constraints of the program’s scope, schedule, cost and quality including
- Budgeting
- personnel planning
- work plan development
- oversight of procurement and purchasing
- tracking program performance
- Manage the day to day aspects of program operations, coordination, implementation, and delivery at boot camp pilot sites
- Ensure the team has all the materials, supplies and resources required for program delivery
Experimentation
- Lead and manage the design and implementation of experiments through supervision of the Experiments Officer and in collaboration with the design team
- Ensure experiments are well aligned to program plans and strategies, including the development of data collection tools, as well as the oversight of data collection efforts and analysis
- Build systems or processes to develop rapid experiments that lead to prototypes & pre-tests of the products as informed by the Agile and Lean StartUp frameworks
- Conduct an analysis of quantitative and qualitative data as part of experiments and pilots and produce accurate and actionable learnings to inform product development
- Train appropriate program staff on the purpose of Experiments, understanding of data collection tools and capacity to implement relevant activities
- Train the team on the implementation of experimentation and research activities such as interviews, field observations, and focus group discussions as needed
- Ensure that field activities including data collection are meeting the objectives of the Experiment
- Create informative, attractive, and user-friendly monthly reports on implementation progress and learning, and share them with the team
- Lead and document post-mortems of experimentation activities, and lead the team in capturing and utilizing lessons learned for program improvement
- Ensure that money allocated for Experiment activities are based on realistic assumptions and are updated or revised as needed
- Liaise with the administration and finance coordinator to coordinate external printing (where needed) and procurement of materials needed for experimentation activities
Implementation
- Ensure product prototyping and testing is done as planned with the ability to rapidly pivot and adjust as we learn
- Lead and manage product delivery ensuring continuous feedback loops from our course participants and implementing team for product improvement
- Monitor and assure the quality of training delivered
- Ensure the trainers effectively use the tools provided to organize teaching, learning, and documentation of training activities
- Identify process improvement opportunities and communicate these to the program design and leadership team
- Assist in program analysis with M&E to track performance and identify successes and opportunities to change approaches and share feedback with the program design and leadership team
- Coordinate with the Directors to resolve program performance issues and develop recovery plans
- Ensure accurate documentation and reporting of program activities, outcomes, and insights with recommendations for product and process improvements
Logistics
- Identify sites for both residential and non-residential bootcamp pilot delivery
- Ensure logistics for the residential pilot are planned and executed with precision (staffing, food, accommodation, utilities, etc)
- Develop mobilization strategy, map potential sites for recruitment and manage mobilization for each pilot delivery
- Create a database of participants and ensure all those shortlisted to join meet entry criteria
- Point person for all inquiry, registration, preparation, and program communication with course participants and other stakeholders
Team Leadership (25%):
Leadership and performance management
- Provide team leadership to program staff (trainers, enumerators, finance and admin coordinator, M&E coordinator)
- Ensure effective onboarding for team members
- Support the development and maintenance of a positive, healthy team culture that empowers the team to be responsive and agile in product development and implementation
- Supervise program team
- Manage work assignments to program staff, trainer allocation, and monitoring of program implementation
- Monitor the team’s performance and ensure the team is supported to achieve the program objectives
- Provide coaching and mentorship to the team
Finance & Administration (20%):
Financial management
- Ensure documentation and recording of all finance and requirements
- Ensure program activities are run within budget
- Track expenses, identify cost variances and provide corrective actions
Administration
- Manage the day to day operational aspects of the program in consultation with the directors.
- Oversee all finance and administrative tasks associated with the program – timelines, schedules, resources and budget
- Interdepartmental coordination to ensure smooth implementation of the program
- Ensure the team is complying with company policies and regulations
- Ensure documentation and recording of all finance and administrative program requirements
Reporting
- Ensure timely reporting and documentation of program activities
- Communicate program progress on a regular basis
Product Metrics & Monitoring tools (15%)
Metrics and Monitoring
- Collaborate with Leadership and program team to determine quality assurance strategies and questions
- Identify and track the behavioral change process for our bootcamp participants and share feedback with the product owner
- Research best practices, tools and processes to understand what user metrics will inform that we are developing a product responsive to industry-specific needs
- Support the design and building of user and product metrics
- Ensure documentation and routine sharing of knowledge and experiences across teams and leadership
Qualifications, Skills and Experience:
- The ideal candidate must have BSc in Finance, Accounting or Business Administration, Management or a related field. 1-2 years’ experience working in Program Management and, or administration
- Proven team management, leadership, time management, facilitation, and organization skills·
- Proven experience with monitoring and evaluation; Collaborative, data-oriented approach to problem-solving with Proficiency in conducting user and product research
- Familiarity and experience with agile project management and Lean Start-Up
- Proficiency in English and in MS Office
- Customer service orientation and negotiation skills with a high degree of accuracy and attention to detail
How to Apply:
All candidates should apply online at the link below.
Deadline: 24th January 2020