Programme Manager Non-profit Careers – Action Africa Help International (AAH)
Job Title: Programme Manager
Organisation: Action Africa Help International (AAH)
Duty Station: Kampala, Uganda
Reports to: Country Director
About US:
In 1996, Action Africa Help International (AAIN) became Aktion Africa Hilfe e. V (AAH) and was registered in Munich, Germany from where our founders in 2003 moved the organisation’s headquarters to Kenya. AAH-I now works with refugees, host communities and other marginalized and vulnerable groups in Kenya, Uganda, Somalia and South Sudan, where it operates across a range of sectors that seek to bridge relief to development.
Job Summary: The Programme Manager is responsible for working with HQ and Country Team to develop high quality concept notes and project proposals and ensuring projects are implemented to the highest standard and are achieving the desired outcomes and impact. S/he networks with relevant in-country stakeholders and donors and deputizes for the Country Director, as may be required.
Key Duties and Responsibilities:
As a member of the Country Senior Management Team
- Supports the development of an organisational culture that reflects our values, vision and mission
- Has a shared leadership accountability for AAH Uganda’s development and emergency programming and operations
- Assists the Country Director in the formulation and implementation of the country strategic plan.
- Helps design or review and implement a coherent organizational structure that is consistent with organisational practices and appropriate to programme needs
- Helps establish, maintain, and improve active and regular working relationships with: hostgovernment authorities, donors, partner agencies, including major institutional donors, and local and international NGOs
Oversight of Programme Development and Implementation
- Has delegated responsibility for field delivery of high quality programming in line with theobjectives of the country strategy
- Coordinates overall resource mobilisation process. This includes: developing resource mobilisation strategies/action plans, building strategic partnerships for purpose of fundraising;
- Work in close coordination with HQ and in-country Managers, lead the development of highquality concept notes and proposals for submission to donors;
- Ensures programmes are implemented in ways responsive to the communities needs in line AAH principles, approaches, values and strategic plan. This includes working with government and local NGO-partners to strengthen national capacity
- Ensures that the required support to projects is provided promptly, at scale and in line with the agreed standard operating procedures
- Ensures programme implementation staff are well versed and are effectively applying organizational policies and practices, which result in successful financial and programmatic audit scores.
- Ensures preparation of timely and high quality institutional and donor reports
Monitoring & Evaluation and Learning
- Ensure all projects have M&E frameworks that outline the objectives, inputs, outputs andoutcomes of the intended projects and the indicators that will be used to measure all these.
- Assist the Project Managers to track and manage project milestones and deliverables, ensuring that goals are met and deliverables are provided on time. Identify and resolving when activities have stalled and work with project teams to resolve bottlenecks
- Lead quarterly Programme Management Team (PMT) review sessions and ensure all Projects are holding monthly PMT reviews. Follow up and support implementation of ‘Action Points’ from monthly and quarterly PMTs.
- Coordinate project assessments, studies, and evaluations in accordance with AAH and donor guidelines.
- Ensure action planning and execution to resolve audit and evaluation findings andrecommendations in a conclusive and timely manner.
- Promote learning by ensuring information that is gathered during the project implementation is used for accountability and to inform future activities, or modify implementation approach.
Humanitarian Response Management
- Strengthens country office organisational readiness to respond to emergencies in line with best humanitarian practice approaches and principles
- Ensures that the country office designs, updates and implements a full set of emergency preparedness actions, drawing on HQ input and resources
- Coordinates appropriate and timely responses at scale to all emergencies in close cooperation with incoming surge teams as may be necessary.
- Ensures that all staff across departments and field offices are familiar with and adhere to standard operating procedures even during an emergency response
- Work in close coordination with the Country Director and sector heads or program managers maintains consistent and coherent engagement in key inter-agency emergency preparedness and response coordination mechanisms including the Cluster system.
Communications and Information Management
- Work in close conjunction with the HQ, oversee the communications function at the Country Office, providing line management support to the short term Communications Officer, as and when engaged.
- Leverage communications services to promote documentation of best/promising practices, success stories and case studies to support resource mobilisation, demonstrate impact and promote the image of the organization.
- Ensure a streamlined information management system in a manner that information is readily accessible and shared.
Staff Safety and Security
- Work with the Area Managers to ensure that minimum operating standards are met by field teams and that periodic security assessments are carried out and reports submitted to the Country Senior Management team on time.
- Participate in security assessments and regular situation analysis.
Staff Management, Mentorship, and Development
- Ensures appropriate staffing within Programs Department/unit including at field office levels
- Ensures the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
- Manages the performance of direct reports through effective use of the Performance Management System, including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations.
Key Result Outcomes:
- Improved quality of project/program proposals
- Increased country office programme portfolio
- Improved networking
- Improved quality of implementation of programs
- Increased staff capacity to implement projects/programs
- Improved quality and timeliness of program reports – both corporate and donor related
- Improved audit performance
Qualifications, Skills and Experience:
- The applicant must hold a Master’s degree in Social Sciences, Development Studies, Public Health, Agriculture, Entrepreneurship.
- At least eight years of management experience in an NGO or other humanitarian environment, including significant field operations experience in running both emergency and development programmes, with at least 5 years working in primary health care and community-based health programming, or food security/livelihoods.
- A very good understanding of the three AAH‘s main programme sectors; public health, food security/livelihoods and humanitarian emergency.
- Proven ability to design and write competitive project proposals for major institutional donors.
- Ability to provide strong project M&E support and compile/review quality donor reports.
- Experience in designing and conducting quantitative and qualitative data collection, including, social impact assessment, desk reviews, interviews and field work.
- Substantial knowledge and experience of effective financial and budgetary control and supporting projects to stay on course with implementation.
- Exceptional general management and communication skills, including ability to communicate effectively with people of varied professional and cultural backgrounds.
- Strong strategic and creative thinking. Demonstrated ability to take a strategic view across a large complex programme
- Excellent communication and negotiation skills
- Demonstrated skills in writing, editing and reporting
- Good knowledge of financial and administrative management
- Personal commitment, drive for results, efficiency and flexibility
- Proficiency in the use of MS Office and analysis software
- Ability to mobilize and influence different audiences and communities
- Able to capacity build and develop others
- Commitment to the organizational vision, mission and values
How to Apply:
All suitably qualified and interested candidates should email application letter and CV (with 3 referees) addressed to recruitke@actionafricahelp.org. The email Subject Line must show the job title of the position applied for. AAH-I is an equal-opportunity employer.
Deadline: 26th March 2018
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