Reception Center Manager NGO Careers – World Vision International

Reception Center Manager NGO Careers – World Vision International

Job Title:             Reception Center Manager

Organisation: World Vision International

Duty Station:  Uganda

Reports to: UNHCR Program Manager

About US:

World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness. Our prayer for every Heart, the will to make it so.”

Job Summary: The Reception Center Manager will coordinate implementation and management of interventions that will provide protection services and basic needs to newly arriving refugees while at the Imvepi reception Centre and ensure they are implemented according to UNHCR standards and Procedures

Key Duties and Responsibilities:  

Project Coordination and Management functions

  • Coordinate and consult with UNHCR, OPM, districts ,Implementing and Operating partners to provide protective services at the transit center
  • Work closely with UNHCR and NGO sector leads to asses gaps in services delivery in the areas of health ,Water and sanitation , shelter food etc and ensure they are addressed in a timely manner
  • Ensure all new arriving refugees are registered and persons with specific needs such unaccompanied minors ,separated children and children at risk are identified and attended to;
  • Coordinate screening of arriving refugees for medical and nutritional support and ensure they receive information, basic assistance materials for Individual and family psychosocial support and other protection services at the transit centers.
  • Plan and implement refugee pre-arrival services, general reception services, including travel arrangements from the reception center to the final destination/plots.
  • Establish and maintain standard information dissemination mechanism to refugees on arrival, during stay at the center and while on transit.
  • Coordinate assistance on refugee accommodation and make sure the refugees are separated in to male and female and guided to their temporary dormitory
  • Ensure the provision of psychosocial support to refugees in distress from trauma
  • Coordinate safe refugee property movement from the reception center to the final destination/plots
  • Work with the Area Coordinator and UNHCR Program Manager to manage the UNHCR sub-budget component tagged to reception management to ensure its correctly spent and reported on
  • Prepare reports and maintain record keeping procedures, including client files and case notes, as required UNHCR and World Vision Uganda.
  • Works with the protection officers and relevant staff to provide case management services as a provider where referred cases have not been addressed by responsible agencies.
  • Work with World Vision support services to constant flow of hygiene and sanitation kits to the reception center to avoid stock out of materials
  • Always be available to provide support and assistance to settlement staff and agencies.

Staff Management:

  • The incumbent will manage a team protection officers, community mobilisers, and volunteers and will be required to
  • Manage, supervise and build capacity of staff under his/her supervision.
  • Conduct staff performance target setting and appraisals in accordance with World Vision performance management framework
  • Cultivate a positive team working environment through staff coaching, mentorship and regular support to ensure all staff development issues are attended to ; ensure the administration of effective reward management systems according to World Vision P&C policies
  • Asses and identify staff development needs and advise management accordingly

Qualifications, Skills and Experience:

  • The ideal candidate for the World Vision Reception Center Manager job opportunity should hold a Bachelor’s Degree in Humanitarian related Discipline /Masters in a relevant field of study is preferred.
  • At least five years of NGO work experience, implementing multi-sectoral grants at middle management or senior management level in an INGO.
  • Strong policy analysis and advocating skills
  • Demonstrated ability to work in a facilitative and participative approach.
  • Strong background in Humanitarian coordination with prior experience implementing UN funding
  • Refugee protection background
  • Superior communication skills – ability to coordinate people at all levels – government partners, donors, communities and staff with diplomacy, tact and collaboration.
  • Good budget management skills
  • Must be a committed Christian, able to stand above denominational diversities

How to Apply:

All suitably qualified candidates are encouraged to apply online by visiting World Vision International’s e-recruitment jobs portal at the web link below.

Click Here

Please follow instructions on How to Create Account and Profile at World Vision’s e-recruitment portal.  Qualified female candidates are particularly encouraged to apply.

Deadline: 21st March 2018

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