Several Entry Level Customer Service Jobs – Business Bankers – Housing Finance Bank
Job Title: Business Bankers (Several Fresher Customer Service Jobs)
Organisation: Housing Finance Bank
Duty Station: Kampala, Uganda
Reports to: Branch Manager
Grade: Assistant Senior Banking Officer
About US:
Housing Finance Bank is a Commercial Bank and the leading provider of housing finance solutions with a vision to be the preferred consumer and business bank with a focus on housing finance.
Job Summary: The Business Bankers will provide pro-active business banking sales and service management function that will retain and grow a portfolio of SME customers by identifying and implementing value adding and specialized financial product solutions from a range of standard and/or customized offering.
Key Duties and Responsibilities:
- Execute an operational plan to support the branch and the Bank’s overall business strategies while delivering targeted achievements on business and institutional client growth, fees/commission and interest income.
- Provide adequate and efficient relationship management to business and institutional clients, in terms of quick transaction turnaround and resolution of their queries/problems.
- Provide timely professional direction/advice on all business and institutional client matters within the Branch/Bank.
- Work closely with the Head Office teams to develop and cross-sell new products and programs while continually keeping abreast with the development of new products and changes to the industry
- Ensure the application of adequate and robust processes and controls (automated/ manual) at an origination level to ensure compliance with applicable rules and regulations.
- Managing the end-to-end process for all account relationships opened and credit applications initiated to ensure a smooth deal flow whilst meeting / exceeding revenue targets.
- Manage the loan portfolio by active participation in branch credit committee meetings, monitor/ manage pre-Non Performing Loans (NPLs) and fully recover bank funds.
- Monitor and assess the progress of business and institutional clients within own portfolio by reviewing daily exception reports and discussing significant matters with the Branch Manager.
- Evaluate existing as well as new business and institutional products/ services and provide recommendations on ways to improve the effectiveness/ efficiency of the transactions related to the same.
- Compile relevant MIS on periodic basis to inform and support the actions of Management.
- Ensure system and quality enhancements by monitoring the respective activities and processes implemented, and by keeping abreast of new methodologies and practices.
- Adhere to all reporting and record-keeping requirements as outlined by Branch Management, head office stakeholders and duly-mandated external parties to ensure compliance to internal and regulatory standards.
- Any other duties as may be assigned from time to time.
Qualifications, Skills and Experience:
- The ideal applicant must be a holder of an honors Bachelor’s degree in Business Management or related field preferably in Accounting, Finance, and Commerce, Marketing, Statistics, Economics or Statistics from a recognized university
- At least two years’ experience in relationship management or sales experience in branch banking
- Good knowledge of the Business Banking value proposition.
- Sound knowledge of the bank’s policies and procedures relating to all areas under his/her control.
- Good knowledge of bank policy regarding product criteria, pricing, charges and interest rates
- Business Behaviours
- Excellent inter-personal skills to enable interaction and the establishment of positive relationships with all Bank employees and support departments.
- Able to maintain professional internal and external relationships that meet the Bank’s core values.
- Strong numeracy skills
- Business and financial advisory
- Credit and Financial Analysis
- Strong communication skill
How to Apply:
All candidates who wish to join the Banking sector are invited to send their applications including an updated CV, certified copies of all academic transcripts, certificates and testimonials, daytime telephone contact, and email address of both applicant, and three competent referees addressed to:
The Head Human Resources, Housing Finance Bank, Investment House, Plot 4 Wampewo Avenue, Kololo, Kampala. Uganda.
NB: Only successful candidates will be contacted. All applicants who will not have heard from us within five weeks of closing date should consider their application unsuccessful.
Deadline: 23rd December 2019
: List of Current Job Vacancies / Opportunities in Uganda