21 Domestic Taxes Officer Job Placements – Uganda Revenue Authority (URA)
Job Title: Domestic Taxes Officer (21 Job Placements)
Organisation: Uganda Revenue Authority (URA)
Duty Station: Kampala, Uganda
Reports to: Supervisor DT
Job Code: HRM/031/601
About US:
The Uganda Revenue Authority (URA) was established by the Uganda Revenue Authority Statute of 1991 and set up in September of the same year as a centralbody for assessment and collection of specified revenue, to administer and enforce the laws relating to such revenue and to provide for related matters. This statute incorporated all the laws that were in force then regarding tax collection. The new organization (URA) amalgamated the three tax administration departments that were responsible for all the taxes collected by the Central Government of Uganda.
Job Summary: The Domestic Taxes Officer will provide tax administration services aimed at improving voluntary taxpayer compliance.
Key Duties and Responsibilities:
Execute assignments as allocated by the immediate Supervisor or as allocated by the system in order provide a satisfactory client service and enhance voluntary compliance:
- Acknowledge documents from clients including those in support of online TIN applications tasks, face vet for completeness to ensure that declarations, terms and conditions are signed and that all necessary documents are attached
- Process the tasks including Barcoding physical documents and deliver for processing under the Document Management System task
- Perform duplicity checks including Checking the system to confirm that there are no similar approved applications to avoid duplication of TINs and then approve or reject tasks
- Generate TINs for approved application, print out TIN certificates and file the reports
- For amendments applications, validate supporting documents received, accept and barcode for further process management
- Receive physical documents for amendment of tax payer details and perform acknowledgement tasks and then forward to the Detailed Data Entry authority for scanning, uploading and amendment
- Complete data entry verification tasks for amendment applications
- Perform quality assurance on all tasks retrieved and approve or reject
- Print out amendment certificates and file the reports
- Undertake field activities as assigned by the Supervisor.
Conduct taxpayer engagements to Increase awareness of tax payer rights and obligations to enhance voluntary compliance and improve revenue collection:
- Educate taxpayers on a daily basis depending on individual needs arising
- Engage key stakeholder in targeted sector to create awareness of tax obligations and seek their support in mobilising the community
- Compile Frequently ask questions at the station and assess feedback from talk shows to inform areas of tax payer sensitisation
- Identify requirements (funds and education materials) for the engagements and forward requests to the Supervisor for mobilisation
- Draft letters for supervisor’s approval and send out the invitations to the target groups
- Identify and book the venue and all utilities in liaison with the supervisor
- Make presentations at the engagements and compile necessary information for preparation of the report
- Identify topics to be discussed, review talking points and participate talk shows
Execute activities to identify and register potential tax payers in order to expand the tax register, improve voluntary compliance and improve revenue collections:
- Work closely with community stakeholders to identify potential tax payers
- Distribute roles amongst the teams and move out into the community based on the list of tax payers identified, interview them for information of prior registration and check for current fillings and payment of taxes
- Educate the tax payers on their rights, obligations and the need for accurate registration and other compliance needs
- Prepare periodical reports on as required under department guidelines
- Obtain client information and register new tax payers and inform them of the documents required for completion of the registration process
- Follow up potential clients not yet registered through physical visits , telephone calls and any other means to get them registered
- Recommend tax payers for forced registration and provide basic information to the Supervisor to proceed with their registration
- Generate a list of all tax payers at the stations for each of the tax heads as allocated
Maintain the taxpayer register to keep it clean, updated and relevant:
- Identify Taxpayers with two TINs and verify the details in the profiles for whether TINs are active, merge where both TINs are active and deactivate one where only one is active
- Cause amendments in case of information variances between system and actual information on ground provided or otherwise
- Perform deactivation for clients not in business beyond reasonable doubt based on further analysis.
Profile tax payers to understand their businesses, identify and assess risk and ascertain compliance status:
- Understand business operations, dynamics and how they affect taxpayer compliance
- Study available reports from current systems, for example compare income tax declarations with VAT declarations to identify variances that require action
- Obtain and analyze third party information in comparison with tax payer declarations
- Study and analyze different provisions of the law, evaluate and ascertain correct treatment, interpretations and recognition of transactions by tax payers
- Contact and liaise with tax payers to seek clarifications on declarations made, agree on areas of improvement to ensure errors are corrected then subsequent tax returns become better in quality and quantity
- Work closely with all units in URA that have infoemation to keep your self-updated with most current information for example Compliance headquarters, Customs Asycuda Team, licensing unit and other sources to obtain data and information, identify and assess risk
Plan and carry out tax inspections including audits, advisories, visits etc on tax payers to understand their business operations and be able to advise them on how to enhance voluntary compliance and deter revenue loss:
- Receive tasks for audit from the line supervisor, devise appropriate approaches for conducting audits, acquire documents and resources required
- Communicate to the tax payer and notify them about intention to inspect, the period to be covered, etc.
- Carry out interviews with the tax payer and understand the nature of business, systems used; and seek clarifications from tax payer
- Receive allocated tasks and raise assessments in accordance with laid down procedures
- Raise management letters and submit to the line supervisor for further management
- Make recommendations of system, or policy improvements to ensure revenue leakages are detected and deterred in real time.
- Follow-up on outstanding taxes and carryout various activities for the recovery of tax arrears and to ensure recommendations during the inspection have been incorporated in the subsequent tax returns.
Qualifications, Skills and Experience:
- The applicants for the Uganda Revenue Authority Domestic Taxes Officer jobs should possess Bachelor’s degrees in Economics, Statistics, Accounting, Education, or any other relevant field from a recognized academic institution
- Professional qualifications in any of the areas of Taxation Administration, Accounting or Information systems audit are desired
- Specialised training in any of the areas of customer care, data analysis, audit, fraud examination, or project management
- At least three years’ experience in the areas of service delivery, audit, debt collection, enforcement or field operations
- Knowledge of Uganda Tax Laws
- Excellent communication skills
- Possess good customer care skills
- Ability to work well in teams
- Possess an impeccable record of integrity
- Good reporting skills
- Demonstrated ability to teach communities with a variety of clients
- Good computer skills
- Excellent research skills
- Highly analytical skills with attention to detail
- Excellent Inter-personal relationship skills
- Age: Between 28-38 years
How to Apply:
All suitably qualified and interested candidates who wish to join URA should apply online by visiting the website below. Please go to Careers link, Click Here, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view detailed job description of the roles and responsibilities and other required competencies. All applicants are required to scan and attach copies of the required academic documents only e.g. Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not exceed a limit of 1 MB and ONLY Portable Document Format (pdf) are allowed.
Note: The list of shortlisted and successful candidates will be published on the URA website. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority. Any applicants found with forged academic documents will be charged in the courts of law.
Deadline: 24th June 2017 at 11:59pm