5 Entry Level Field Intelligence Officer Job Opportunities – Tugende
Job Title: Field Intelligence Officer (5 Entry Level Jobs)
Organisation: Tugende
Duty Station: Kampala, Mukono, Iganga, Wobulenzi, Masaka (Specify preferred duty station), Uganda
Reports to: Branch Coordinator
About US:
Tugende is a for-profit social enterprise based in Uganda. Our mission is providing finance and support to help the self-employed own income generating assets. Our core product is a lease to own model for motorcycle taxi drivers (boda bodas) who own their own motorcycles in 19 months or less with weekly payments similar to what they otherwise pay to rent indefinitely from informal landlords. Ownership significantly increases income, job security and road safety. Tugende currently serves over 6,000 active customers in Uganda through 150+ employees across 7 branches, and 4,500 additional leases have already been fully repaid. With a market for motorcycle taxis of over 800,000 drivers in East Africa alone, Tugende is expanding rapidly in our core product. We are also building a platform with our staff, branches, data, systems, and deep knowledge of earners in the informal sector, which will easily enable us to expand into other asset finance and value added services offerings in the near future.
Job Summary: The Field Intelligence Officer will serve as the main point of contact between Tugende and clients who have any motorcycle security issues. The goal is to help Tugende in maintaining excellent working conditions by keeping our assets (motorcycles and customers) safe and problem free. The position involves creating a secure work environment for our staff and customers is of utmost importance to Tugende. As a Field Intelligence Supervisor, you will be responsible for minimizing theft, vandalism and any other suspicious or criminal behavior, working closely with relevant law enforcement authorities. You will also be a key point of contact for customers who have security challenges, and respect, customer dignity and professionalism are key attributes
Key Duties and Responsibilities:
Operations Support
- Ensure all client security issues are dealt with integrity and in a timely manner.
- Support the field team in coordinating Collection and Recovery operations
- Ensure all field operations conducted by the Field Officers are managed effectively & with safety & care
- Coordinate all security related measures for Tugende, including making reports and follow ups with police and other relevant authorities.
- Maintain proper record keeping and timely reporting on any security and safety threats to the company.
- Ensure safe custody of all company property/assets at all times.
- Advise the company on all security related matters both internally and externally as well as participate in taking corrective/preventive actions on such matters.
- Supervise the day and night time security guards.
Qualifications, Skills and Experience:
- The applicant for the Tugende Field Intelligence Officer job placement should preferably hold a university diploma in any business-related field from a reputable institution of learning.
- Relevant training in security from recognised institution
- Two years of work experience as a Security Officer in a reputable organisation..
- Good customer experience and able to deal with difficult clients
- Strong problem solving skills
- Ability to quickly analyze information and take informed decisions
- Good risk assessment skills
- Ability to build strong professional network
- Able to work under pressure with minimum supervision
- Strong emotional intelligence
- Motorcycle riding proficiency with willingness to quickly develop into expert status
- Proficiency in multiple local languages will be an added advantage
- Computer literate with ability to use MS Office and Google Suite.
- Good communication and Interpersonal skills.
Key Competencies:
- Hold values similar to our own: Integrity;- Empathy, Teamwork, Solutions Oriented and Always growing.
- Confidentiality: Able to handle sensitive information professionally and confidentially
- Positive Attitude: main a mindset of “getting things done” and finding satisfaction in developing sustainable long-term solutions at all times.
- Flexible and resilient : Willingness to travel, flexible in schedule and work hours, seek direct feedback and see every challenge as opportunity to grow.
How to Apply:
All suitably qualified and interested candidates are encouraged to apply online at the link below.
Deadline: 18th July 2018
: List of Current Job Vacancies / Opportunities in Uganda