Quality Assurance Officer – Centre of Excellence (CoE) Job Placement – Joint Medical Store (JMS)
Job Title: Quality Assurance Officer – Centre of Excellence (CoE)
Organisation: Joint Medical Store (JMS)
Duty Station: Kampala, Uganda
About US:
Joint Medical Store (JMS) is a Church founded private not for profit organization whose mission is to supply medicines, medical equipment and related health care services of assured quality to the people of Uganda at affordable prices.
Job Summary: The Quality Assurance Officer – Centre of Excellence (CoE) will be responsible for diagnosing performance and SOP adherence problems of staff while recommending and coordinating implementation of appropriate interventions. The Quality Assurance Officer – CoE will liaise with the Quality Assurance Unit, Capacity Building Department and Human Resources &Administrative department to implement the interventions.
Key Duties and Responsibilities:
- Identify performance and procedural adherence problems, determine root cause(s) of the problems and develop remedies to rectify them.
- Develop performance and SOP adherence improvement solutions or treatment programmes and capture the experience for the future
- Develop methods and techniques to establish best practice and disseminate this to the other staff within the organisation
- Share and disseminate new tacit and explicit knowledge across the organisation through mechanisms such as by suggesting amendments to manuals through the Directorate of Technical Services or through ‘frequently asked questions’ on the corporate intranet
- Communicate tacit knowledge verbally to other staff through training and performance review meetings
- Recommend treatments for performance and SOP adherence problems including a combination of PIP, job rotation, counselling and training.
- Determine on a case by case basis the required duration for the treatments indicating clearly situations where CoE experience may no longer be effective
Qualifications, Skills and Experience:
- The applicant for the Joint Medical Stores (JMS) Quality Assurance Officer – Centre of Excellence (CoE) job must hold a Bachelor of pharmacy or Bachelor of Medicine and Surgery (MBCh.B) or Bachelor’s degree qualification in pharmaceutical or supply chain field.
- Certificate in quality improvement an added advantage
- Possessing of at least one year hands on supply chain experience in the health sector
- Having practical experience in service quality improvement
- Having strong ability to explain and communicate
- Having broad range of technical and people skills
- Possessing analytical and conceptual skills
- Excellent report writing skills
How to Apply:
All suitably qualified an interested candidates are invited to send their resumes, copies of academic certificates, testimonials and three (3) referees including their day time telephone contact and email address.
Please forward your applications to:
Manager, Human Resources and Administration
Joint Medical Store,
- O. Box 4501, Kampala.
Email to: Stores@jms.co.ug
‘OR hand deliver your application to Joint Medical Store (JMS), Plot 1828 Gogonya Road, Nsambya’
Deadline: 3rd August 2018 by 5:00pm
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