GHC US Citizen Fellowships – Quality Improvement Officer – Living Goods
Job Title: Quality Improvement Officer
Organisation: Global Health Corps (GHC)
Placement Organisation: Living Goods
Duty Station: Kampala, Uganda
Eligible Citizenship: USA
Salary: Monthly Stipend
Position Code: G09-Int
About GHC:
Global Health Corps pairs intelligent and passionate fellows with organizations that require new thinking and innovative solutions. We provide these young leaders with the tools to remain connected after their fellowship year finishes, deepening their ability to enact change through heightened skills and strong partnerships. We currently place fellows in Malawi, Rwanda, Uganda, the United States, and Zambia.
About US:
Since 2007, Living Goods has empowered people in need to improve their health and wealth by sustainably expanding access to life-changing products and services through a network of community resource persons known as Community Health Workers (CHWs). The CHWs leverage the power of human connection to improve the health of their neighbors. The CHW model for LG involves both preventive and curative services where CHWs engage in door to door health education and sell affordable lifesaving products to their communities. Over the next four years, to build on progress made and reach the vision, LG Uganda will continue to focus on delivering impactful community health interventions and will seek to: scale rapidly and aim for national coverage, broaden and deepen impact by expanding what we do and multiplying impact through partners and policy.
Job Summary: The Quality Improvement Officer will support Living Goods to develop a robust Quality Improvement (QI) Strategy that can support Living Goods (LG) to achieve its strategic goals. The Advisor will collaborate directly with the Quality Assurance (QA) team and very closely with the M&E, Health and Field Operations teams to support in development and implementation of the overall LG QI strategy that ensures the delivery of world-class community health services across the in-country network on a continuous basis as the organization grows. The Officer will also support operational research initiatives, documentation of QA best practices, and sharing of lessons learned with the purpose of improving community health programming. S/he will coach the QA team to improve their capacity to manage the LG QI strategy.
Key Duties and Responsibilities:
- Review and revise the Quality Improvement Strategy for LG including harmonization across all LG countries
- Support the QA team to develop branch-specific quarterly data and service quality improvement plans based on QA routine results
- Develop the capacity building plan of the QA team and build the capacity of the QA and branch teams to lead and implement quality improvement interventions
- Collaborating with the QA team, propose and develop state of the art CHWs knowledge assessment tools and processes
- In collaboration with the QA and M&E teams, support data analysis and report writing for all quality improvement related operations research initiatives aimed at improving data and service quality
- Supporting the QA and M&E teams to design methodology, data collection tools for all quality improvement research initiatives
- Document and publish lessons learned and best practices for quality improvement to inform organizational learning and build the capacity of the QA team to do the same
Qualifications, Skills and Experience:
- The ideal candidate for the Global Health Corps Quality Improvement Officer career placement should hold a Bachelor’s degree*
- Preferred: Bachelor’s or master’s degree in any discipline related to quantitative data analysis or health sciences (statistics, public health, epidemiology, etc)
- At least two years of related work experience*
- Experience using statistical software such as SPSS, Epi-Data, SAS, R, or STATA*
- Track record of improving the quality of a process or its outcomes, particularly through quality improvement approaches*
- Experience designing or conducting research and writing reports to capture the findings*
- Experience with data collection, e.g. through surveys, and/or data quality control management*
- Work experience in a health service delivery context, preferably with a Ugandan community health service provider and/or a program led by community health workers
- Public speaking experience, ideally presenting abstracts at conferences
- Experience training, coaching, or mentoring others
- Demonstrated project management skills with the ability to ensure internal and external collaborators achieve a time-bound goal or project
- Flexibility, self-motivation, ability to manage multiple tasks efficiently, and ability to work in teams
- Willingness to travel across Uganda
NB: Items indicated with an asterisk (*) are required
Fellowship Stipend, Benefits, and Logistics:
In addition to the intensive leadership development and professional growth that the fellowship offers, the Global Health Corps fellowship includes the following benefits. GHC arranges several logistical details on fellows’ behalf with the expectation that fellows will take ownership of their overall experience. Read on below to learn more about how these items apply to specific placements:
- Monthly living stipend
- Award of $1500 upon successful completion of the fellowship year
- Housing
- Insurance
- Support in applying for visas and/or work permits, as necessary
- Travel costs covered to and from placement site, GHC training and retreats
- Professional development funds of up to $600
How to Apply:
All applicants who desire to be placed by the Global Health Corps in the aforementioned organization should express interest by clearly following the instructions at the web page below.
Deadline: 16th January, 2019 at 11:59pm EST
: List of Current Job Vacancies / Opportunities in Uganda