Credit Specialist Job Placement – Village Power

Credit Specialist Job Placement – Village Power

Job Title:    Credit Specialist

Organisation: Village Power

Duty Station: Kampala, Uganda

About US:

Village Power Uganda’s mission is to empower people to improve their standard of living by building a last mile- customer centric sales and distribution network that will enable access to sustainable solar energy solutions.

Job Summary:  The Credit Specialist will play a very important role in managing the company’s credit portfolio from end-to-end: from prospective customer risk assessment through to overall portfolio analysis and monitoring, and supporting measures to work with customers to secure payments. The duty station for this role is at the head quarter in Kampala, although one may be required to travel upcountry from time to time.  This function reports to the Head of Finance & Administration.

Key Duties and Responsibilities: 

  • Design (incl. KPI definition), implement, manage, and monitor loan management and system recovery processes and policies
  • Credit check new customers and open new credit accounts ensuring the Village Power has all the relevant information on the debtor.
  • Keenly monitor the health of the overall PAYG portfolio on a daily basis to detect any trends or warnings within the portfolio through different lenses such as store, payment plans, customer group etc.
  • The incumbent will also manage down default and overdue rates by analyzing payment trends and determining effective interventions
  • Mange the relationship with external debt collectors: selection of accounts; monitoring progress on accounts being worked; handling customer feedback
  • Resolve disputes with customers regarding payments, possession of systems etc.
  • Advise on the legal and other recovery actions against bad debtors
  • Maintain an accurate record of all debt chasing activity and provide a weekly performance report
  • Perform any other relevant duties that may be assigned by supervisor as necessary

Qualifications, Skills and Experience: 

  • The applicant must have qualifications / training in finance and credit management
  • Proven experience as a credit analyst or specialist
  • Strong analytical skills including competence in using analytics tools such as MS Excel
  • A strategic thinker
  • A back ground in micro finance would be of great advantage
  • Flexible, adaptable, problem-solving  and results-oriented mind-set necessary in a start-up environment

How to Apply:

All suitably qualified candidates are encouraged to send their applications to hr@village-power.ug

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