Senior Manager M&E and Data Centers Job Careers – MTN-Uganda
Job Title: Senior Manager M&E and Data Centers
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: Chief Technical Officer
About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Senior Manager M&E and Data Centers will design, plan and manage the datacenters space and infrastructure in the whole country along with the related policies and procedures with the long-term view of the Technology evolution. He/She will plan, budget, motivate and manage the related CAPEX and OPEX ensuring fit for purpose technologies to drive return on investments and cost efficiencies. He /She will also establish and maintain a Center of Excellence that advises the Business on all matters related to the M&E domain as well as serve as a Single Point of escalation for issues within the M&E domain.
Key Duties and Responsibilities:
- Budget, within the Business plan cycle, for all aspects related to the evolution, lifecycle and maintenance of the infrastructure and space in the Datacenters
- Design and plan the Datacenters and the space there in to meet the business plans and requirements as well as Lead, steer and supervise the related projects
- Capacity management of M&E Equipment so that the related upgrades projects are correctly spec’d, steered and executed timeously
- Custody of all the Datacenter plans and As-built plans, all records pertaining to the Datacenter M&E infrastructure, electrical cabling/design layouts and space while ensuring they are up to date all the time and in safe custody
- Design and constantly update the policies, procedures and processes for the safe management and operation of the Datacenters guided by international and Group standards
- Ensure the security, health and safety of the personnel working in the datacenters as well as the equipment installed therein are embedded in all the designs, plans, processes and works at/of the datacenter
- Constantly scan and assess the Datacenter environment in conjunction with the Audit and Risk functions for any risks that may pose a threat to the objectives enlisted above and constantly designing their mitigations
- High availability of the M&E infrastructure serving the Datacenter to the Tier Certification of choice, in turn, ensure high availability of the platforms therein hosted
- To manage, coordinate, administer and track the Energy costs (Grid, Fuel) at Datacenters and residual MTN owned sites ensuring correctness of billing and fraud detection/intervention
- Research and champion all initiatives to drive efficiencies in the energy related OPEX at Datacenters and other MTN facilities
- Management reporting and tracking of the performance of the Datacenter against a set matrix (including Capacity, Uptime, Risk mitigation, maintenance activities, spares, Group Carbon measurement, Energy consumption tracking, operational costs, project progress, safety)
- Plans, approves, coordinates all works carried out in the Datacenter (New installations, commissioning, upgrades, decommissioning’s, maintenance) and lends expertise to the M&E projects/work order in other MTN premises under the responsibility of the Facilities unit) ensuring adherence to the Change management process and smooth execution
- Manages and evaluates all vendors and contractors with responsibilities in the Datacenter and M&E operation, maintenance, spares stock and projects
- Manages and evaluates all vendors and contractors with responsibilities in the Datacenter and M&E operation, maintenance, spares stock and projects
- Interfaces with the relevant specialized Group function to cascade and drive the Group Technology strategy in M&E technology as well as the Datacenter management, standards and reporting
- Budgets for and manages the energy costs related to the Tower Co contracts, the Electricity and Fuel at Technical facilities with the respective suppliers
- Motivates and holds the responsibility over any of the building management systems and tools related to the running of the Datacenters
- Verifies invoices and initiates payments related to energy costs, spares, Tower Co and contracts related to the Datacenter and M&E portfolio
- Team leadership, recruitment, development, supervision, deploys/assigns and scopes, appraise/performance management of the team and the individual
Qualifications, Skills and Experience:
- The ideal applicant must hold BSc Electrical/Telecommunications Engineering
- Project Management Training
- Supervisory/Manager Trainings
- Certifications in IEE would be an added advantage
- At least 7 years of relevant experience in the operation, design, troubleshooting, and maintenance of critical infrastructure facilities with Data Centers being preferred
- At least 5 years supervisory/management experience as Mechanical and Electrical (M&E) Planning and Operations in a Telecommunications company
- 3-5 years of experience in administering and managing facility preventative maintenance programs and budgets including Zero-Based Budgeting
- Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s
- Experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management
- Good knowledge of design, sizing and operations of Precision Air Conditioning or cooling systems including but not limited to the following; Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
- Good knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations)
- Good Knowledge on Data Center Facilities operations and maintenance including access control and security protocols and policies, work order management, system upgrade and swap and procedures, the power systems and cooling systems
- Good Knowledge of Data Center Infrastructure Management system (DCIM) design, deployment; operations and maintenance
- Good understanding of High Capacity Generators including but not limited to their Control systems, Synchronizing panels, ATS, PLC’s
- Good understanding of Data Center Electro-Mechanical Systems Designs, specification formulation and scoping
- Strong background in Electrical, Mechanical, Protection, and controls systems commissioning
- Maintenance Contractor /SLA formulation and Management
- Good Knowledge of CAPEX Budgeting and Cost Optimization/Control
Knowledge & Trainings
- Electrical Design and Safety for Data Center Facilities or Infrastructure
- DC Power systems (Veritiv, Huawei, ZTE, Eltek and Delta) installation, testing and commissioning; and operations and maintenance including troubleshooting faults
- Electrical-Mechanical Specification formulation, sizing and Scoping
- Energy Efficiency Best practices in Data Centers
- Supervisory Skills for the Direct Reports and Contractors
- Project Management especially in Data Centers Building/Construction
- Cooling Systems specification formulation, designing and scoping
- Data Centre Infrastructure Management (DCIM) system design, specification formulation and scoping
- Fire Suppression Systems specification formulation, sizing/designing and scoping
- Highly organized, structured and calm personality capable of prioritizing competing tasks/challenges that the network presents to the incumbent
- CAN DO spirit -driven by the customer centric approach towards tasks and work in general
- Highly Disciplined with very good time management.
- Analytical skills /competencies involving attributes such as data analytics, working with numbers, problem solving abilities with data set, and technical know-how- for OPEX management and optimization
- Good at people management and inter -departmental relations; ability to work within a team of diverse cultures and religions
- Knowledge seeking and constant self-learning and researching on new and efficient technologies
- Interpersonal competencies involving attributes such as good communication skills, persuasiveness, and handling problems.
- Self -initiative and ability to motivate others, involving others in taking more initiatives, and leading by example.
- Quick decision-making, addressing problems and strategic planning.
- Self-supervision abilities
- Emotional Intelligence
How to apply:
All Interested candidates should email their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview), recent pay-slip and copy of driving permit to ugrecruitment.UG@mtn.com
Please use this format in the Subject Line i.e. Senior Manager M&E and Data Centers-Surname First Name-current Dept.
NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.
Only successful candidates will be contacted.
MTN Uganda is an equal opportunity Employer.
Deadline: Tuesday, 19th November 2019.
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