Several Loans Officer Jobs – FIG Consult Limited (Financial Services Company)
Job Title: Loans Officer (Several Jobs)
Organisation: FIG Consult Limited (Financial Services Company)
Duty Station: Kampala, Uganda
About US:
FIG Consult Limited is a leading Human Resource Consultancy. They are recruiting on behalf of a valuable client, a financial services company whose aim is to sustain, grow and expand businesses by providing financial support through loans.
Job Summary: The Loans Officer will ensure credit appraisals and documentation, monitor payments of credit clients and also ensure loan/ payments recovery in order to minimize non-performing loans.
Key Duties and Responsibilities:
- The incumbent will grow the business by identifying potential clients.
- Conduct loan appraisals for applying clients and recommend to the Credit Manager for a credit decision.
- Manage portfolio to ensure good performance; clients pay on time.
- Ensure all applicants are advised on fate of applications within reasonable time.
- Proactively manage risk /exposure for assigned portfolio
- Recover the loans in accordance with the loan agreements.
- Build, strengthen and manage the relationships between the Company and clients.
- Provide technical guidance/assistance to the clients to use sound practices in their organizations.
- Actively participate in promotion and dissemination of relevant information, procedures and guidelines about the Company to different stakeholders.
- Take part in the process of defaulter recovery at the office and in the field
- Compile periodic performance reports on clients under his/her areas of supervision for submission to the Manager.
- Supervise clients to abide by the agreed loan terms in the contract.
- Collect all debts and reconcile with client and Manager
- Actively participate in identification of Risks and provide mitigation.
- Maintain an up-to-date qualified pipeline on all new business prospects looking for loans.
- Evaluate credit worthiness by processing loan applications and documentation within a specified limit.
- The incumbent will interview applicants to determine financial eligibility and feasibility of granting the credit facilities.
- Direct walk in loan applicants/potential clients on the loan requirement process, and address any questions & queries about the process.
- Establish rapport with borrowers and educate customers about the business loan policy and procedure
- Obtain and compile copies of loan applicants’ credit histories, personal financial statements and any other related financial information
- In charge of the daily engagement and negotiation of payment arrangements with customers/clients who have delinquent/overdue loans
- Daily communication with clients/customers either by telephone, electronically or face to face with loans due within two days
- Respond promptly to customer/client inquiries
- Process and follow up client/customer loans and requests in a timely manner
- Manage and resolve customer/client complaints
- Direct loan requests and unresolved loan issues to the Managing Director
- Computation of a payment schedule/loan amortization schedule for all walk in clients for all loans approved by the Managing Director
Key Performance Indicators:
- Increased credit portfolio.
- Proper and timely assessment of credit applications.
- Well maintained loan portfolio.
- Recovery and low Non performing loans.
Qualifications, Skills and Experience:
- The ideal candidate should preferably hold a First Class, Second Class Upper or Second Class lower Degree in Business-related courses from a recognized University.
- Two years of experience in loans administration, recovery, etc
- Good problem solving skills.
- Excellent customer care and interpersonal skills.
- In-depth knowledge of the principles governing Banking & Corporate Law, Land Law, Mortgages and Leasing, among others;
- Excellent negotiation skills with ability to assess issues and be assertive / firm with clients as required.
- Excellent communication skills, telephone manners and techniques and interpersonal skills.
- Ability to work autonomously and take responsibility.
- Ability to understand terms and conditions of contracts, to analyze slow moving accounts and outline a collection strategy to resolve each case.
- Computer literacy skills are essential and mandatory.
- Knowledge of basic book keeping
- High levels of integrity.
How to Apply:
All candidates should send their updated CVs and cover letters to ugandanjobline@gmail.com. Please clearly state your salary expectation in the cover letter and indicate the position title as subject of Email.
Deadline: 28th December 2018
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