UN Information Technology Associate Job Opportunities – United Nations High Commissioner for Refugees (UNHCR)
Job Title: Information Technology Associate
Organisation: United Nations High Commissioner for Refugees (UNHCR)
Position No.: 10011344
Vacancy Notice: 004/2019
Duty Station: Uganda
Post Grade: GL6
About UNHCR:
The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.
Job Summary: The Information Technology Associate will act as supervisor and administrator of the LAN system and as such will ensure that data and data bases are secure and confidential.
Key Duties and Responsibilities:
- Monitor and maintain the LAN, Network Servers, Printers, LAN points, Hubs, Patch pane, etc. to prevent faults occurring
- Provide technical user-support services and training in UNHCR applications, including e-mail., upgrade the Software when instructed.
- Ensure that information problem recovery is done as quickly as possible by making regular system back-ups
- Add or remove users from the Network.
- Provide support in the maintenance of accurate records of users and usage of the Network.
- Provide technical support to UNHCR implementing partners
- Carry out minor hardware maintenance.
- Ensure that the clients databases are up-to-date by identifying and keeping what is relevant and accurate in an accessible manner.
- Generate statistical reports as required by the Management for improved decision making.
- Undertake basic analysis/interpretation of data and draw conclusion or identify patterns/trends, which can assist the work of the Office.
- Develop forms and tools for data collection and analysis..
Key Performance Indicators:
- Technical guidance is received from the supervisor and may also be found in technical manuals. Guidance and advice may also be given by the functional unit at Headquarters
- May supervise some technical support staff
- Regular technical discussions with the supervisor and other staff in the immediate functional unit.
- Contact with management to receive instructions and to provide required information.
- Training and guidance to staff members in other sections in the use of the information system.
- Technical support and extension of IT systems to implementing partners
Qualifications, Skills and Experience:
- The ideal candidate for the United Nations UNHCR Information Technology Associate job placement should hold have completed Secondary school certificate
- Certificate/training in Information Technology.
- Ability to support network (LAN) and computer equipment.
- Knowledge of computer application packages
- At least six years of relevant experience in the relevant function
- Very good knowledge of local language(s)
- Good communication and training skills
- Ability to work in a team
How to Apply:
All interested Ugandan nationals who wish to join the United Nations High Commissioner for Refugees (UNHCR) in the aforementioned capacity are encouraged to click on the link below and follow the application instructions after reviewing the job details.
Deadline: 17th January 2019
: List of Current Job Vacancies / Opportunities in Uganda