UN Chief Regional Field Technology Service Job Careers – United Nations Regional Service Centre Entebbe (RSCE)
Job Title: Chief Regional Field Technology Service (FTS)
Organization: United Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: 19-Information Management Systems-RSCE-113502-J-Entebbe
Job Grade: D2
About RSCE:
The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is owned, managed and staffed by the regional missions it serves. This framework reinforces the existing missions’ chain of command structures and lines of authority in a manner that does not create an additional layer between Headquarters and the regional missions. It also ensures that staffing for RSC.
Job Summary: The Chief, Regional Field Technology Service (FTS) at the Regional Service Center in Entebbe (RSCE) is in charge of the Regional Field Technology Service located in Entebbe, Uganda. The incumbent is responsible for the provision of regional coordination in the areas of telecommunications and information technology and geospatial-related matters in support of client missions. S/he reports directly to the Chief, Regional Service Center Entebbe. The incumbent has also functional reporting relationship to the Information and Communications Technology Division (ICTD) at UN Headquarters.
Key Duties and Responsibilities: Within delegated authority, the Chief, Regional Field Technology Service will be responsible for the following:
- Conceptualizes and develops ICT strategy in concert with the strategic objectives of the RSCE and ICTD; serves as the overall Regional Coordinator for FTS with regards to the integrated regional FTS management approach for the RSCE and client missions;
- Plans, manages and oversees the activities of all ICT and geospatial support operations; Coordinates with Regional Field Technology Service and other field missions on matters related to CITS operations and support; ensures that substantive work programmes and programmed activities are carried out in a timely fashion by coordinating diverse projects in the service.
- Provides technical and policy advice to senior management and regional coordinators on ICT systems and services in a changing business environment; establishes priorities and strategic requirements in consultation with senior management; Serves as the main liaison with the commanders of former military contingents on tactical and non-tactical ICT support for the client missions.
- Plans and prepares the inputs for the work program of the service; provides leadership, guidance, and mentoring for the senior staff, and fosters teamwork and improved communications among all staff of the service;
- Collaborates, liaises and establishes partnerships with peer ICT officials of other missions to develop standards, procedures, and practices to ensure an integrated, regional approach for a more cooperative and effective enabling ICT environment;
- Takes the lead in the preparation of the RSCE’s ICT budget; coordinates the generation of reports to the relevant United Nations HQ finance and budget review bodies as required;
- Ensures that the outputs produced by the Service maintain high-quality standards; that reports are clear, objective and based on comprehensive data. Ensures that all outputs produced by the Service under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates;
- Serves as the as the main liaison, and represents the service, with its clients; negotiates and coordinates with relevant national authorities with respect to ICT policy and related matters.
- Manages the acquisition of goods and services; coordinates needs assessments and the establishing of benchmarks as well as the preparation of the scopes of work and requests for proposals, in coordination with the procurement office to establish and manage contracts.
- Ensures proper inventory control and asset management of ICT systems and services in coordination with the mission’s Property and Inventory Control Unit in RSCE.
- Serves on various committees and review bodies within the mission as required.
Qualifications, Skills and Experience:
- The ideal candidate for the United Nations Regional Service Centre at Entebbe (RSCE) Chief Regional Field Technology Service (FTS) job placement should hold an advanced university degree (Master’s degree or equivalent) in Telecommunications, Information Systems and Technology or related areas is required. A first-level university degree in combination with an additional two (2) years qualifying experience may be accepted in lieu of the advanced university degree.
- A minimum of fifteen years of progressively responsible experience in ICT, including the strategic planning and design of highly-complex ICT networks and systems is required. Proven track record of managing and delivering highly complex projects, and experience in integrating large-scale IST and Telecommunications Systems is required.
- At least five (5) years of experience in the UN common system field operations, inclusive of Peacekeeping and Special Political Missions and UN Agencies, Fund and Programmes, is desirable.
- Previous experience in carrying out administrative functions of a Section/Division which includes preparation of budget/cost estimates, reporting on budget/programme performance, procurement of goods and services along with contract management, and the recruitment of staff is desirable.
- Proven Service Management experience is desirable.
- Languages: fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.
Competencies
- Professionalism: Knowledge of Information Systems and Telecommunications Technologies for large and complex organizational environments; ability to organize and manage diverse and cross-functional groups, across geographically dispersed locations, for large-scale regional and inter-mission projects in conflict and post conflict areas; knowledge of administrative, budgetary, financial, procurement and human resources policies and procedures; ability to provide specialized advice on a broad range of ICT issues to the Senior Management of the Mission; ability to produce reports and papers on technical issues and to review and edit the work of others; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Participation in the following UN Secretariat or similar training programs is desirable:
- ICTD Management Certification Program
- Supervisory skills for New ICT managers
- SMART Programme.
- Accountability: Takes ownership of all responsibilities and honors commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
- Technological Awareness: Keeps abreast of available technology.; Understands applicability and limitations of technology to the work of the office.; Actively seeks to apply technology to appropriate tasks.; Shows willingness to learn new technology.
- Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority.; Makes sure that roles, responsibilities and reporting lines are clear to each staff member.; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills.; Monitors progress against milestones and deadlines.; Regularly discusses performance and provides feedback and coaching to staff.; Encourages risk-taking and supports creativity and initiative.; Actively supports the development and career aspirations of staff.; Appraises performance fairly.
- Judgment And Decision Making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly.; Gathers relevant information before making a decision.; Considers positive and negative impacts of decisions prior to making them.; Takes decisions with an eye to the impact on others and on the Organization.; Proposes a course of action or makes a recommendation based on all available information.; Checks assumptions against facts.; Determines that the actions proposed will satisfy the expressed and underlying needs for the decision.; Makes tough decisions when necessary.
NB: The United Nations does not charge a fee at any stage of the recruitment process (Application, interview meeting, processing, or training). The United Nations does not concern itself with information on applicants’ bank accounts.
How to Apply:
If interested in joining the United Nations in the aforementioned capacity, please click on link below to visit website and create profile or express interest if you already have a profile on the UN system.
Deadline: 21st March 2019
: List of Current Job Vacancies / Opportunities in Uganda