Accountability to Affected Persons (AAP) Deputy Coordinator US NGO Jobs – International Rescue Committee (IRC)
Job Title: Accountability to Affected Persons (AAP) Deputy Coordinator
Organization: International Rescue Committee (IRC)
Duty Station: Uganda
Reports to: Program Coordinator for Quality and Learning (IRC) with matrix management by the Consortium Manager (Response Innovation Lab)
About US:
The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. It was created by Albert Einstein more than 80 years and has been working in Uganda since 1998. It has particularly working in the conflict zones where tens of thousands of people have been kills and over 1.6 million displaced. Following a peace agreement in 2006, Ugandans are returning home and looking to rebuild their lives. The IRC is there to protect women and children from violence and exploitation by fostering a safe environment and encouraging education, and is supporting farmers and small businesses, and helping communities promote peace and long-term development.
Job Summary: The Deputy Coordinator will provide overarching strategic and management oversight to the AAP component of the ULEARN project. In particular, the Deputy Coordinator will lead the three regional AAP teams in Arua, Fort Portal, and Gulu, will represent all teams at relevant national forums, and will support the development of national-level reports and workplans related to AAP. The Deputy Coordinator will serve as the main intermediary between the implementation of the project and national counterparts within DfID, DfID BRAER Downstream Partner Organizations, and other stakeholders.
Key Duties and Responsibilities:
- Support national uptake of solutions for gaps and weaknesses within Partners’ existing AAP approaches
- Co-chair a new Accountability to Affected Persons Task Force (or equivalent working group) that aims to 1) ensure that partners’ national leadership reinforce the ongoing AAP efforts, 2) create a centralized forum for improving the coordination of AAP mechanisms across the response, 3) create a centralized forum for triangulating and interpreting national-level findings from AAP, and 4) create a collaborative mechanism for designing and verifying new AAP mechanisms or new improvements to old AAP mechanisms.
- Support the development and implementation of informal and formal assessments of Partner’s approaches to giving, holding, and taking account (including a new response-wide Beneficiary Perspectives and Preferences Assessment), with a special consideration for improving the participation of women, children, and marginalized groups.
- Package and summarize the results of informal and formal assessments, as well as progress against district workplans, for discussion by stakeholders at the national level.
- In coordination with consortium partners and regional AAP teams, provide Partners with regular and systematic insight into the views and needs of refugee and host communities at the national level.
- Challenging partners to demonstrate an organizational culture of feedback
- Support national-level counterparts within Partner Organizations to follow up on district-level work plans for improving AAP mechanisms.
- Actively participate in national-level coordination mechanisms related to AAP, as well as lead any new coordination mechanisms related to AAP developed under this project.
- Support the growth and capacity of the Refugee Engagement Forum.
- Collect and report on examples of best practice for building an organizational culture of feedback, with a specific consideration for examples of feedback being used in decision-making.
- Champion findings from accountability mechanisms among senior staff among Partner organizations, and support senior staff in building an organizational culture of feedback within their organizations.
- Coordinate with direct reports and the Program Coordinator for Quality, and Learning to improve the connections between coordination mechanisms for AAP at the district and national levels.
Project and Knowledge Management
- Share information collected during the project at national levels, and encourage cross-district learning.
- Coordinate with consortium partners, and serve as the main point of contact for the relationship with the prime.
- Support general project management and reporting.
Staff Performance Management
- Supervise and build the capacity of Regional Senior Managers (3) in relevant technical and management competencies.
- Coach, train, supervise, and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
- Hold high-quality meetings with each direct report on a regular and predictable basis, at least every two weeks.
- Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team, and providing guidance on career paths.
- As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
- Encourage the adoption of gender-sensitive analysis and practices among all direct reports.
Qualifications, Skills and Experience:
- The ideal candidate must hold a Bachelor’s Degree in humanitarian assistance, social work, human rights, international law, social science or related field. Postgraduate degree preferred.
- Experience with managing remote direct reports strongly preferred.
- Experience in leadership, report-writing, and donor engagement required.
- At least six years of experience in project management within refugee response or related humanitarian contexts, with a preference for experience in engaging across organizations, in community services and AAP, or in change management and organizational change
- Extensive expertise in delivering accountability surveys, as well as capacity to support effective communication with refugee communities (with a specific focus on empowering women, children, and marginalized groups).
- Demonstrated understanding of Core Humanitarian Standards, Grand Bargain Participation Revolution, and proven experience in setting up systems for meaningful participation of clients.
- Excellent facilitation skills, an strong understanding of how to safely and accurately collect feedback from all members of a community regardless of their age, gender, or other diversity factors.
- Ability to handle multiple tasks; proven self-initiative and problem solving abilities.
- Proven track record of quality performance in highly pressured environments.
- Computer skills, including Word, Excel, Power-Point, and Access.
How to Apply:
All suitably qualified and interested candidates should send their applications online at the link below.
Deadline: 20th December 2019