Digital Transformation Officer Job Vacancies – dfcu Bank
Job Title: Digital Transformation Officer
Organisation: dfcu Bank
Duty Station: Kampala, Uganda
Reports to: Lead Systems Architect
About US:
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: Reporting to the Manager- Innovation and Digital Transformation, the Digital Transformation Officer will be responsible for using research and analysis (often by data) to find changes/opportunities in the market and support the digital transformation agenda by aligning proposed initiatives with the business needs and keeping the bank ahead of competition.
Key Duties and Responsibilities:
- Consult directly with dfcu clients, providing advisory services designed to help them solve their most complex business and technology challenges.
- Help our internal clients respond to and embrace market, regulatory, process, and culture changes triggered by emerging digital technologies.
- Challenge old business models by innovatively designing new user experiences.
- Create the vision and drive the execution of new products and services.
- Construct targeted change management and training plans including communications planning, change impacts, organizational readiness, and training plans.
- Facilitate discussions, surveys, focus groups, and workshops to articulate vision, understand stakeholder needs, and gather input.
- Contribute to business development and thought leadership efforts.
- Use big data to promote Business insights and promote innovation.
- Lead programs or work streams within a transformation and / or establish and manage the controls and governance aspects of a transformation.
- Help create and drive functional prototypes based on business specifications.
- Help define and execute new business concepts in emerging platforms including but not limited to artificial intelligence and voice applications.
- Build and develop fintech relationships and develop strategic partnerships with those who share our goal of continuous innovation and breakthrough thinking.
- Suggest workable solutions to development teams with consideration for product contract, positioning, and market requirements.
- Monitor and analyze market trends, including studying competitors’ services and products.
- Explore new ways of improving existing services and products as a way of increasing profitability.
- Provide product training, relevant clinical papers, printed and electronic promotional material and the necessary technical expertise to sales team to enable them to sell the product.
- Identify and present creative and innovative product solutions.
- Interface with development leads to make sure that product requirements are understood.
- Coordinate product releases with the Marketing, Sales, Development, and Service teams and respond to product related inquiries.
- Engage with vendors and service providers to provide after sales support to recently deployed solutions.
Qualifications, Skills and Experience:
- The ideal candidate for the DFCU Bank Digital Transformation Officer job placement must hold a Bachelor Degree in Computer Science, Information Technology, Business Computing, Commerce, Accounting or Business Statistics or another related field.
- A professional qualification in banking e.g. ACIB and Project Management (e.g. Prince II or Agile Methodology would be added advantage).
- Five years of relevant work experience at a large financial services or telecoms institution.
- Ability to contribute to the preparation of product papers / Business case.
- Demonstrated experience in driving innovation and change agendas in Financial Services.
- Demonstrated ability to link and apply complex technologies to business strategies & a high proficiency in Information and Communication Technology.
- Demonstrate experience in driving innovation and change agendas in Financial Services.
- Ability to work creatively and analytically with a structured approach to problem-solving.
- The ability to lead and inspire fintech teams that bring services to market faster than our competition is critical.
- Adept at Financial Technology & Innovation.
- Strong skills in business process analysis and redesign.
- Strong understanding of banking operations, FinTech, and product development trends.
- Strong skills in project management and project execution.
- Familiarity with the financial services industry in Uganda.
- Strong understanding and experience in digital banking services.
- Experience collaborating with a team of programmers with varying skillsets.
- Entrepreneurial mindset with the ability to work in a rapid and iterative development environment.
- Experience with data analytics and tagging concepts.
- Demonstrated interest in one of the following communities of practice: Digital Advisory, Transformation Leadership, or Organizational Change Management.
- An understanding of how digital solutions impact user experience.
- Familiarity with user research, user-centred design principles, process transformation, and data analytics.
- Expert Microsoft Office skills including Excel, PowerPoint, Word, Visio, Access, and Project.
- Program or project management experience – especially using Agile methodologies added advantage.
- High-level of integrity and strong entrepreneurial skills.
- Strong skills at relationship building.
- Self-drive and initiative.
- Excellent written and verbal communication skills, including the ability to effectively present complex information clearly and appropriately handle sensitive information.
- Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment.
- Proven ability to collaborate cross-functionally and influence outcomes.
- Demonstrated ability to adapt to changing business priorities and a strong work ethic.
- Endlessly curious in how emerging digital trends can translate into excellent customer experiences.
How to Apply:
All Interested Candidates please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to the email address indicated below:
Vacanciesbank@dfcugroup.com
Deadline: 23rd August 2021
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