Officer, Beneficiary Accountability/Community Engagement and Accountability NGO Job Opportunities – Uganda Red Cross Society (URCS)
Job Title: Officer, Beneficiary Accountability/Community Engagement and Accountability
Organisation: Uganda Red Cross Society (URCS)
Duty Station: Kampala, Uganda
Reports to: Project Manager– Innovative Approaches in Response Preparedness
About US:
Uganda Red Cross Society (URCS) is the leading national humanitarian organization in Uganda and a member of the International Red Cross Red Crescent Movement. The ICRC is an International humanitarian institution which has a mandate to protect victims of international and armed conflicts i.e. the wounded, refugees, civilians, prisoners and other non-combatants.
Job Summary: The Officer, Beneficiary Accountability/Community Engagement and Accountability will work closely with programme teams to foster relationships with local organizations, CBOs, committees, and the wider community, and ensure strong community engagement as part of the response. He/she should work in close collaboration with all RC programmes being implemented in the community.
Key Duties and Responsibilities:
General Duties:
- Integrate CEA into National Society strategies, frameworks, policies and plans, setting out how CEA activities and approaches will be implemented while also identifying who is responsible and the necessary budget and timelines;
- Integrate CEA approaches and activities into programme plans and operations, outlining how CEA will be implemented at each stage of the programme or disaster cycle;
- Integrate CEA into M&E processes for the programme, ensuring communities are consulted and feedback is regularly collected and documented to understand levels of satisfaction with the project. Programmes should be adapted throughout implementation based on this feedback.
- Raise awareness of the importance of CEA with senior management, staff and volunteers through presentations and briefing sessions;
- Plan, manage and deliver CEA training to staff and volunteers;
- Ensure all staff under your management have reviewed the CEA minimum actions, guide and toolkit and that all volunteers have been briefed on and signed the code of conduct.
Participation and feedback:
- Ensure programme staff and volunteers have a full understanding of the communities they are working with, including the community dynamics, culture and power relations between different groups;
- Share and discuss timely, accurate and relevant information regularly with communities, about programme activities and progress, using the best communications approaches to engage with different groups;
- Provide communities with opportunities to participate in and guide Red Cross Red Crescent programmes and operations, from assessment through to evaluation;
- Ensure all volunteers working on a programme or operation receive basic communication and complaint handling skills training;
- Develop strong and open relationships with key community stakeholders and establish community committees or representatives if needed, ensuring they fairly represent the full cross-section of the community, including men, women, boys, girls and vulnerable groups;
- Ensure selection criteria is discussed with the community and communicated clearly to everyone;
- Establish a formal mechanism to capture, monitor, respond to and act on feedback and complaints from communities. This mechanism must be designed with input from community members to ensure it is safe, non-threatening, and accessible to all (including women and men, boys and girls, and vulnerable and marginalised groups);
Information as aid:
- Ensure assessments include questions on peoples’ information needs and preferred communication approaches;
- Based on community feedback and assessment data, identify and utilise the best communication approaches to provide communities with relevant and actionable life-saving and life-enhancing information.
- Carry out regular checks as part of monitoring to ensure information shared with communities is understood, relevant and useful and update as necessary.
Behaviour and social change communication:
- Based on community feedback and assessment data, identify and utilise the best communication approaches to support communities to address and change unhealthy and unsafe practices;
- Supports programmes and operations to adopt innovative approaches to better understand and engage with communities on key health and behaviour change issues;
- Carry out regular checks as part of monitoring to ensure behaviour and social change approaches are appropriate and having an impact on communities and adapt as necessary.
Evidence-based advocacy:
- Support communities to identify the key issues that affect them and raise these with decision and policy-makers;
- Represent the needs of communities at meetings and workshops with decision and policy-makers
Qualifications, Skills and Experience:
- The ideal candidate for the Uganda Red Cross Society (URCS) Officer, Beneficiary Accountability/Community Engagement and Accountability job opportunity should preferably hold a Bachelor’s degree in Social Sciences, Development Studies, Statistics, or Economics or a related field from a reputable organisation;
- Post-Graduate qualification in monitoring and evaluation, Project Planning and Management, Health information science will be an added advantage.
- At least three years of relevant experience in community engagement and implementation of humanitarian and development projects from a reputable NGO organization;
- Training in Emergencies and Relief operations/ Disaster Risk Reduction will be of added advantage;
- Analytical Skills
- Data analysis and reporting skills.
- Public speaking and presentation
- Budgeting and budgetary control
- Networking, alliance building and stakeholder management
- Negotiation skills.
- Team building and management.
How to Apply:
All candidates who desire to join the International Red Cross and Red Crescent Movement should send their filled application forms, download here and E-mail to: vacancies@redcrossug.org or mail via post to: The Secretary General, Uganda Red Cross Society, Plot 551/555 Rubaga Road, P.O. Box 494, Kampala, Uganda.
Deadline: 5th March 2018 by 5:00pm
: List of Current Job Vacancies / Opportunities in Uganda