2 Relationship Manager Commercial Job Placements – DFCU Bank
Job Title: Relationship Manager Commercial (2 Job Positions)
Organization: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Manager Commercial
About US:
DFCU bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Relationship Manager Commercial will execute sales plans to ensure that all products meet budget commitments. Provide responsive, proactive, proficient and effective banking service to business/wholesale banking customers, alert them of wealth creation opportunities offered by the bank there by expanding share of business. Extensive personal selling to SMEs, corporate bodies, NGOs, local governments & institutions of higher learning and any other business that falls in that category. Ensure good retention strategy for the existing clientele, there by growing the wallet share.
Key Duties and Responsibilities:
- Provide superior relationship management by ensuring customer retention, loyalty, preference and devotion.
- Sell the Bank’s products.
- Identify & disseminate information to & from the market/customers and alert management on trends, risks and opportunities to maximize & sustain revenue.
- Promote & maintain the highest standards of customer service in order to maximize the returns from the existing relationships and attract new business from targeted customers.
- Monitor & enhance the business portfolio risk profile within agreed parameters at all times together with Risk unit; to minimize non-performing assets and ensure accumulation of deposits with a view of generating an inexpensive and stable base.
- Constantly explore the enhancement of the Bank’s brand name so that the Bank holds out to the target markets as one of the best SME field in terms of the service, innovativeness and customer awareness/responsiveness.
- Appraise opportunities for synergy and keep well documented reports/visits/contracts with all our relationships, the bank’s management & other units.
- To procure/recruit, nature and sustain new SME relationships that have potential to grow & provide superior returns.
- To perform any other duties that may be assigned from time to time by management.
Qualifications, Skills and Experience:
- The applicant for the DFCU Bank Relationship Manager Commercial job placement must hold a University degree in business related fields.
- Three years of experience in banking of which 2-3 should be in relationship management & sales.
- Track record in sales management.
- Ability to work under pressure.
- An in-depth understanding of all bank products compiled with intensive training.
- Computer knowledge especially spread sheet, word & power point.
- Relevant business experience and acumen.
- Outgoing, self-motivated, assertive and proactive.
- A self-starter who is oriented and able to meet deadlines.
- Excellent communication, interpersonal and negotiation skills.
- A good team player who is able to work under minimum supervision.
- Strong analytical power and innovative abilities.
- Full of energy and enthusiasm.
- Ability to energize others.
- Effectiveness & full of passion for the organization.
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to: Vacanciesbank@dfcugroup.com
Deadline: 30th July 2018
NB: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.
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