Head Personal and Business Banking Job Placement – DFCU Bank
Job Title: Head Personal and Business Banking
Organization: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Chief Commercial Officer
About US:
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Job Summary: The Head Personal and Business Banking is responsible for providing leadership, strategy execution to the Personal and Business Banking function at dfcu Bank to grow the overall business and manage customer relationships. In line with overall Bank strategy they will manage customer segments and multiple distribution channels to ensure efficiency to grow the asset book responsibly to realise the business strategic ambitions both in size and portfolio quality. They will also develop strong cross functional and departmental relationships to facilitate efficient operational management of the client base.
Key Duties and Responsibilities:
- Provide strategic and tactical direction to the different business units to achieve new to Bank business targets
- Define performance objectives/standards for the Personal and Business Banking function and team members in line with the Bank’s overall business plan and monitor performance to ensure achievement
- Define and execute the Personal and Business Banking work plan in line with the overall Bank’s strategic plan & budget
- Drive optimization for the different distribution channels with specific focus on utilization and profitability
- Monitor market trends and competitor activities to benchmark market best practices and improve dfcu
- Providing strong leadership to the team to execute the set goals and deliver results.
- Drive customer centric culture, accountability and ownership of service pledges for execution that meets and exceeds customer expectations
- Continuously monitor the quality of the Personal and Business Banking portfolio by reviewing credit reports and focusing the team on the collection of watch accounts
- Work with the unit heads/team to plan/drive and implement business growth initiatives to ensure that set targets are met
- Monitor the branch distribution channel to ensure that it adheres to processes and procedures at all times to minimise losses due to frauds and forgeries, money laundering and regulatory compliance breaches.
Qualifications, Skills and Experience:
- The applicant for the DFCU Bank Head Personal and Business Banking job placement must hold a Bachelor’s degree in a business discipline. An MBA, related masters or professional banking qualification would be of added advantage.
- Credit analysis certification training
- Advanced Leadership Training
- Eight years’ experience in banking with particular experience and exposure in sales, service and distribution
- Five years’ experience in leadership roles leading teams in a related field
- Relevant business exposure, experience and acumen
- Computer knowledge especially spreadsheet, word &PowerPoint
- Basic understanding of cross functional structures and operations
- Strong people management and leadership skills
- Outgoing, self-motivated, assertive and proactive
- A self-driver who is oriented and able to meet deadlines
- Excellent communication, interpersonal and negotiation skills
- Good presentation skills to senior level audiences
- Strong analytical and innovative abilities
- Effectiveness & full of passion for the organization
- Ability to develop a succession plan and mentor potential successors for key roles within the subdomain.
How to Apply:
All candidates who so wish to join the banking sector in the aforementioned capacity are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to: Vacanciesbank@dfcugroup.com
Deadline: 6th May 2019
NB: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.
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