Senior Officer – SAM Job Careers – DFCU Bank

Senior Officer – SAM Job Careers – DFCU Bank

Job Title:   Senior Officer – SAM

Organisation: DFCU Bank

Duty Station: Kampala, Uganda

Reports to: Senior Manager – SAM

About US:

DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.

Job Summary:  The Senior Officer – SAM will proactively manage the Business Banking non-performing and written off portfolio to maximise collections & recoveries and rehabilitate Watch accounts showing signs of deteriorating trends to turn their performance around and to ensure full compliance with internal and statutory regulations and guidelines on asset quality to minimize losses to and maximise revenue for the Bank.

Key Duties and Responsibilities:  

  • Manage net credit losses (PAR; NPA ratios; Provisions and IIS) within agreed budget.
  • Prepare and execute personal activity work plans to achieve budget bad debt/written off account recoveries while ensuring full compliance with BOU regulations and guidelines on asset classification and provisioning; and the Bank’s internal credit policy and procedures.
  • Manage and monitor external debt collection agencies performance to ensure adherence to guidelines, SLAs and to maximise productivity.
  • Review the Bank’s portfolio with Commercial RMs providing advice & guidance on “watch” accounts to ensure adequate monitoring and early identification of customers facing difficulties, deteriorating trends & root causes; addressing them at source to prevent recurrence and turnaround NPAs.
  • Regularly review the quality of the credit portfolio and ensure that it is soundly, and conservatively valued and uncollectible exposures written off and probable losses adequately provided for in line with BOU guidelines
  • Propose, review restructures before submission to Senior Manager-SAM, for approval, to ensure that they make business sense and that the appropriate & adequate risk reward is achieved.
  • Negotiations with customers, sometimes in conjunction with Head Special Asset Management, Head of Credit Approval & SAMs, Relationship Managers, regarding settlement agreements and implementation of collections strategy.
  • Establish & maintain liaison with other departments of the Bank, other banks and 3rd party collection agencies e.g. lawyers, bailiffs & solicitors, to ensure good communications and the prompt and efficient passage of information.
  • Refer matters to Legal in a timely manner when turnaround of a nonperforming account is not possible and ensure foreclosure and/or recovery actions are done in the most cost effective manner and within set procedures to minimize losses & negative publicity (reputational risk).
  • Provide timely, relevant & accurate assessment of collection/recovery results against projected goals to the Senior Manager-SAM, Head of Credit Approval & SAMs & heads of business streams.

Qualifications, Skills and Experience:

  • The applicant for the DFCU Bank Senior Officer – SAM job must hold a Bachelor’s degree in Economics, Statistics, Commerce, Business Administration or equivalent
  • Three years’ experience in a Financial Institution with at least 2 years’ experience in credit structuring, credit administration and debt recovery.
  • Financial analysis skills.
  • Awareness of current economic events and commercial banking best practices.
  • Thorough understanding of internal Credit policies.
  • Thorough knowledge of FIA/IFRS guidelines & regulations on asset quality.
  • Good knowledge of the national legal system/framework with emphasis on the Mortgage Act.
  • Awareness of the Consumer Protection guidelines.
  • High degree of attention to detail.
  • Self-driven, results oriented and ability to work under minimum supervision.
  • Possess very good interpersonal, written and oral communication skills – good customer service but firm.
  • Possess very good negotiation skills with a commercial focus.
  • Decision making skills
  • High proficiency in the use of Microsoft Office applications e.g. Word, Excel, PowerPoint
  • Ability to exercise the highest level of responsibility and confidentiality.

How to Apply:

All suitably qualified and interested candidates are encouraged to send applications with detailed CV’s including present position and copies of relevant professional/academic certificates (University Transcript, O & A level) to the email address indicated below; Vacanciesbank@dfcugroup.com

Deadline: 13th March 2020

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