Relationship Manager, Commercial Banking Employment Opportunity – Orient Bank
Job Title: Relationship Manager, Commercial Banking
Organisation: Orient Bank
Duty Station: Kampala, Uganda
Reports to: Head, Commercial Banking
About US:
Orient Bank is a leading Private sector commercial bank in Uganda since 1993. Its steady growth over the last 20 years can be attributed to its professional management and prudent Lending and investment policy. The confidence in Orient Bank of the Ugandan business community in particular and the public in general, is reflected in its large deposit base. In November 2002 Orient Bank made another first in this economy by successfully out competing other Banks in taking over TransAfrica Bank Ltd., (TABL).
Job Summary: The Relationship Manager, Commercial Banking will drive the growth of the bank’s asset and liability portfolio in the Multinational Corporations and Leading Corporate business segment, as per the Bank’s strategy and maximize net revenue generation through delivery of a fast track product structuring and appraisal process that will ensure timely delivery of well-structured products to customers.
Key Duties and Responsibilities:
- To drive the growth of the bank’s asset and liability portfolio in the Multinational Corporations and Leading Corporate business segment, as per the Bank’s strategy.
- Maximize net revenue generation through delivery of a fast track product structur-ing and appraisal process that will ensure timely delivery of well-structured prod- ucts to customers.
- Provide superior relationship management, customer retention, loyalty, preference & devotion to corporate relationships.
- Work with segment heads to upskill understanding of the market, sales and product understanding.
- Sell the bank’s products to corporate customers to enhance growth in customer numbers and achieve overall financial targets.
- Analyze and compare the Bank’s product offer, service, pricing and financial perfor- mance against competition, and give feedback from Market intelligence, to remain relevant and competitive to be the preferred financial provider in the market.
- Identify new or additional business openings in the market through research and information gathering.
- Improve on relationship management through regular visits, timely feedback to clients & continuous anticipation of their needs with the aim to exceed their expec¬tations.
- Cross selling and retention of borrowing vs. non – borrowing clients in Branches to maintain a clean & updated database.
- Addressing/resolving corporate customer complaints and providing feedback in a timely manner.
- Drive growth of the balance sheet through generating good quality assets / liabili-ties.
- Contribute to Bank’s projected income through growth of the Bank’s risk assets portfolio and related fee product income.
- Review / appraise potential business being attracted by the bank in the niche segment of Commercial Banking.
- Participate in development and structuring of products and/or facilities that may enhance the balance sheet growth and income streams of the Bank.
- Analyze the portfolio performance in order to further develop/structure appropriate products for the customer.
Qualifications, Skills and Experience:
- The applicants for the Orient Bank Relationship Manager, Commercial Banking job placement must hold a University degree in Business Administration, Finance, Economics or Management.
- At least five years of relevant work experience preferably in corporate banking
- Knowledge of banking operations, policies and procedures.
- In-depth knowledge of the bank’s products and services.
- Relationship management Skills.
- Marketing/networking Skills.
- Professional disposition.
- Problem solving skills.
- Result Orientation.
- Analytical Thinking.
- Report writing skills
- Negotiations skills
How to Apply:
All interested candidates who meet the criteria indicated above are requested to send their applications, and updated Curriculum Vitae to the following email: charity.nyabura@orient-bank.com
Deadline: 11th March 2020