Sales Admin Clerk Jobs – Kray Microfinance
Organization: Kray Microfinance
Duty Station: Kireka, Kampala, Uganda
Reports to: Head of Sales and Marketing
About US:
Kray Micro-Finance was established in 2012. We are licensed and regulated by Uganda Micro-finance Regulatory Authority. We offer loans, investment and other financial services.
Job Summary: The Sales Admin Clerk will ensure a seamless process that is sales and customer centric focused while ensuring that all documentation, administrative sales requirements, legal requirements and commission requirements are met.
Key Duties and Responsibilities:
- Offer technical support to sales agents team leaders in the field
- Provide administrative support to the Sales function/department
- Render support with sales information and reporting
- Responsibility for escalation processes on sales systems and process to Kray head-office for issue resolution
- Deal / refer with customers or prospects who contact the sales department
- Timeous sales processing completion of supporting documentation within agreed time frame
- Implementation of the sales process as per the agreed steps and time frames
- Co-ordination and planning of activation schedule and activation requirements
- Ensure compliance to sales agent on-boarding process and relevant data capture
- Prepare and present regular feedback to the management
- Follow-up on any sales support actions when sales team are out of the office.
- Assist with customer queries at sales touch point or as and when required
- Providing data and reports to help the sales team
- Keeping track of sales targets
Qualifications, Skills and Experience:
- The applicant should hold a minimum of a diploma in a business related field or have at least two years’ experience in sales
- Computer literacy skills
- Excellent communication skills
- Ability to work under pressure and ability to multi-task
- Be competent in financial literacy and have excellent attention to detail
- Ability to work within a team environment
- Ability to plan and organise with a focus on process management and implementation
- Have high levels of energy and sense of urgency to deliver support and assistance to sales department and functions
How to Apply:
All suitably qualified and interested candidates should send their updated CV clearly indicating the role that you have applied for in the subject line to: careers@kraymicrofinance.com and krayholdingslimited@gmail.com
Deadline: 20th April 2019
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